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The Graveyard - Products No Longer Supported => IP Cameras => DCS-5222L => Topic started by: Tsilleck on January 31, 2016, 06:58:40 AM

Title: DCS-5222L lost connectivity since update on Friday 1/29
Post by: Tsilleck on January 31, 2016, 06:58:40 AM: Can't connect to both of my DCS-5222L cameras since firmware updated on Friday 1/29. They fail on the Loading step, I was able to connect once or twice in 2 days but they fail to connect 99% of the time. MY D-Link lists them as active with the green check marks. I'm trying from IE, Chrome and 3 Android devices.
Title: Re: DCS-5222L lost connectivity since update on Friday 1/29
Post by: Hard Harry on January 31, 2016, 01:57:40 PM: Did the firmware update reset the device to default or change the IP? How are you trying to access them? WebUI?
Title: Re: DCS-5222L lost connectivity since update on Friday 1/29
Post by: Tsilleck on February 01, 2016, 04:24:05 AM: Quote from: Hard Harry on January 31, 2016, 01:57:40 PM
Did the firmware update reset the device to default or change the IP? How are you trying to access them? WebUI?

No. The settings remained the same after the update. I am accessing through the My D-link portal.
Title: Re: DCS-5222L lost connectivity since update on Friday 1/29
Post by: Tsilleck on February 01, 2016, 04:28:07 AM: The Firmware Version is 2.12.01
Title: Re: DCS-5222L lost connectivity since update on Friday 1/29
Post by: Hard Harry on February 01, 2016, 04:34:37 AM: Quote from: Tsilleck on February 01, 2016, 04:24:05 AM
Quote from: Hard Harry on January 31, 2016, 01:57:40 PM
Did the firmware update reset the device to default or change the IP? How are you trying to access them? WebUI?

No. The settings remained the same after the update. I am accessing through the My D-link portal.

Can you access them locally? The portal works of port 80 outbound from the WAN, so try a port scan on your public IP on port 80 and see what comes up.

Also, you may want to try a factory reset and reconfigure.

Last, when you said it failed on the loading step, do you mean the firmware update failed or just loading the D-link portal?
Title: Re: DCS-5222L lost connectivity since update on Friday 1/29
Post by: FurryNutz on February 08, 2016, 07:11:10 AM: Any status on this? ???

Quote from: Tsilleck on January 31, 2016, 06:58:40 AM
Can't connect to both of my DCS-5222L cameras since firmware updated on Friday 1/29. They fail on the Loading step, I was able to connect once or twice in 2 days but they fail to connect 99% of the time. MY D-Link lists them as active with the green check marks. I'm trying from IE, Chrome and 3 Android devices.