D-Link Forums

The Graveyard - Products No Longer Supported => Other D-Link Products => Topic started by: outlawgold on February 01, 2016, 11:15:57 AM

Title: Cannot get internet through di 624 router.
Post by: outlawgold on February 01, 2016, 11:15:57 AM

I have a dlink di624...I hook up to cable modem...I can see both a wireless network and I can run ethernet cable from 624 to laptop....in either case I get no internet....on wireless it asks for network passcode...when entered it says not the passcode....I can run ethernet cable from modem to laptop and Im good...Ive done a factory reset on 624 but still no internet....all lights on 624 indicate its working....I cannot enter url to configure because I cant get internet through 624...any suggestions? I am replacing a failing linksys router....I know the 624 is old but worked great at last use.....thanks for any response.

Title: Re: Cannot get internet through di 624 router.
Post by: FurryNutz on February 01, 2016, 11:40:01 AM

Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)

• What Hardware version is your router? Look at sticker under the router case.
• Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the routers web page under status.
• What region are you located?

Internet Service Provider and Modem Configurations

• What ISP Service do you have? Cable or DSL?
• What ISP Modem Mfr. and model # do you have?
• Is ISP Modem/Service using Dynamic or Static WAN IP addressing?
• What ISP Modem service link speeds UP and Down do you have? Link> Speed Testing Sites (http://forums.dlink.com/index.php?topic=48352.0)
• By-pass the main host router and check internet connection by connecting a wired LAN PC directly to the ISP modem to verify connection access and ISP speeds.
• Check cable between Modem and Router, swap out to be sure. Link> Cat6 is recommended. (http://en.wikipedia.org/wiki/CAT6)
• Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask. Link>Checking MTU Values (http://forums.dlink.com/index.php?topic=53008.0)

What PC OS are you using?

Title: Re: Cannot get internet through di 624 router.
Post by: RYAT3 on February 01, 2016, 01:29:35 PM

Did you enter the default password?

You don't need to enter Internet to get to router web page.

It's pretty well obsolete.  Mine just died one day.

http://www.cnet.com/products/d-link-di-624-router/specs/

Title: Re: Cannot get internet through di 624 router.
Post by: Hard Harry on February 01, 2016, 03:45:31 PM

What model modem are you connecting it to?

Also, have you factory reset it and set it back up?

Title: Re: Cannot get internet through di 624 router.
Post by: FurryNutz on February 01, 2016, 07:16:39 PM

Just FYI, one of your questions was already asked. Just saying.  ::)

Quote from: Hard Harry on February 01, 2016, 03:45:31 PM

What model modem are you connecting it to?

Also, have you factory reset it and set it back up?

Title: Re: Cannot get internet through di 624 router.
Post by: FurryNutz on March 01, 2016, 08:22:50 AM

Any status on this?  ???

Quote from: outlawgold on February 01, 2016, 11:15:57 AM

I have a dlink di624...I hook up to cable modem...I can see both a wireless network and I can run ethernet cable from 624 to laptop....in either case I get no internet....on wireless it asks for network passcode...when entered it says not the passcode....I can run ethernet cable from modem to laptop and Im good...Ive done a factory reset on 624 but still no internet....all lights on 624 indicate its working....I cannot enter url to configure because I cant get internet through 624...any suggestions? I am replacing a failing linksys router....I know the 624 is old but worked great at last use.....thanks for any response.