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The Graveyard - Products No Longer Supported => Routers / COVR => DIR-655 => Topic started by: Durham Desi on July 12, 2009, 11:57:00 AM

Title: Sonos, Samsung BD-P6500, LG-BD390 unable to access Internet after fw upgrade
Post by: Durham Desi on July 12, 2009, 11:57:00 AM

Till last Friday I had a pretty stable home network (Time Warner Cable modem / D-Link DIR-655 router). We were streaming Netflix on our Samsung BD-P6500; pulling songs from Rhapsody thru Sonos; accessing  Internet content thru HP Media Smart Windows Media Extender....everything was working great.

Then, I decided to get LG BD-390 blu ray player for our upstairs media center. That's when the story took a bad turn. The LG would succesfully connect to the network but wouldn't pull any content from either Netflix or YouTube. Somehow sensing the router to be the problem, I directly connected LG to my cable modem - voila, LG started working just fine. Well, at least now I knew where the problem lied. I went ahead the downloaded and installed the latest firmware (1.31). Big mistake - LG still wouldn't work, but neither would Sonos or Samsung player or any other network connected device.

After several attempts at restarting / rebooting everything, I decided to give the final beta version of the firmware a try (1.32 I believe). As far as I could tell, my status remained unchanged (as a side benefit though, the horrible CAPTCHA was gone from the router admin screen, which was a relief in itself).

So that's where we are - the home network is still strong but no luck with Internet access for Sonos, LG or Samsung.

Any ideas (other than replacing the router, which I am seriously considering)?

Title: Re: Sonos, Samsung BD-P6500, LG-BD390 unable to access Internet after fw upgrade
Post by: Durham Desi on July 12, 2009, 05:08:57 PM

Problem solved. ewerner's suggestion on the other thread to disable the securespot service did the trick for me. I went to the Advanced tab -> SecureSpot and disabled the SecreSpot service there. No reboot needed either.

I am a happy man now. You guys are great. Thank you all.

Title: Re: Sonos, Samsung BD-P6500, LG-BD390 unable to access Internet after fw upgrade
Post by: ktratman1988 on February 06, 2010, 04:56:08 PM

I went to the Advanced Tab. but I don't see the Securespot setting.  Where is it?  I have the same BD390 / DIR-655 issue and both D-Link and LG couldn't solve it.

Title: Re: Sonos, Samsung BD-P6500, LG-BD390 unable to access Internet after fw upgrade
Post by: Cobra on February 06, 2010, 05:12:00 PM

Should be down by the bottom of the page on the advanced tab.

Title: Re: Sonos, Samsung BD-P6500, LG-BD390 unable to access Internet after fw upgrade
Post by: EddieZ on February 07, 2010, 03:11:53 AM

If you have updated firmware. If you're still stuck on 1.11 you won't find it.