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The Graveyard - Products No Longer Supported => IP Cameras => DCS-5222L => Topic started by: jeffls217 on February 23, 2016, 02:56:56 PM

Title: firmware updates time out
Post by: jeffls217 on February 23, 2016, 02:56:56 PM

I can not seem to upgrade the firmware on my new camera.  it always times out it seems.  also my dlink lite app on iphone 9.2.1 always crashes.  Not sure if that is an issue with the firmware or not  Anyone else seem to have these problem.  I am ready to return this camera

Title: Re: firmware updates time out
Post by: FurryNutz on February 23, 2016, 03:12:25 PM

Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)

• What Hardware version is your DCS? Look at the sticker behind or under the camera.
• Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the DCSs web page under status.
• What region are you located?

What Mfr and model is the main host router?
What wireless modes are you using?
What browser are you using when your doing the upgrade?
Try IE or FF. Ensure that all PC security software and browser add-ons are temporarily disabled before doing FW upgrades. Wired LAN cable connection with the camera is preferred as well.

Title: Re: firmware updates time out
Post by: jeffls217 on February 23, 2016, 03:29:10 PM

Hello,
thank you i should have included this in the first post
Current Firmware Version:   2.01.05
Current Product Name:   DCS-5222LB1 h/w rev b

What Mfr and model is the main host router? verizon fios g1100
What wireless modes are you using? have it set up with a wired connection
What browser are you using when your doing the upgrade? ie 11

Title: Re: firmware updates time out
Post by: FurryNutz on February 23, 2016, 03:41:26 PM

Are you trying to load the latest FW version? Or are you getting prompted for a FW update?

Title: Re: firmware updates time out
Post by: jeffls217 on February 23, 2016, 06:57:58 PM

Yes the latest firmware. And I have tried both ways. When I login to mydlink it says that it needs to be updated so I tried it that way. I have also downloaded the firmware and logged into the camera and tried uploading via the maintenance page

Title: Re: firmware updates time out
Post by: FurryNutz on February 24, 2016, 07:38:34 AM

Can you try manually installing v2.02 first from here:
http://support.dlink.com/ProductInfo.aspx?m=DCS-5222L (http://support.dlink.com/ProductInfo.aspx?m=DCS-5222L)

Wonder if sequential updates need to be applied first.

Title: Re: firmware updates time out
Post by: jeffls217 on February 25, 2016, 02:59:26 PM

Tried that as well. No go. Just returned and got another 5222l and everything is fine with this one. Must have received a defective unit. Thank you for your help

Title: Re: firmware updates time out
Post by: FurryNutz on February 25, 2016, 03:06:19 PM

Glad the new one is working. Enjoy.  ???