D-Link Forums

The Graveyard - Products No Longer Supported => IP Cameras => DCS-933L => Topic started by: Bahamut5098 on February 26, 2016, 04:50:20 AM

Title: Email stops getting videos??
Post by: Bahamut5098 on February 26, 2016, 04:50:20 AM

So, the IP camera is fine sending out motion-detected images to my email. It starts off fine with sending 15 seconds of video as well, but it will randomly stop sending video and only images. Basically, I'll only be receiving images and the videos will just stop sending. The only fix for this is to manually restart the IP camera. It's not a server issue, as my mailbox allows for 1TB of storage.

Is there a fix for this?

Title: Re: Email stops getting videos??
Post by: FurryNutz on February 26, 2016, 06:27:53 AM

Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)

• What Hardware version is your DCS? Look at the sticker behind or under the camera.
• Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the DCSs web page under status.
• What region are you located?

What Mfr and model is the main host router?
What wireless modes are you using?

Test cameras with uPnP and uPnP Port Forwarding both enabled on ALL cameras: DCS Cloud (L) Series Camera Configuration and Mydlink.com (http://forums.dlink.com/index.php?topic=62395.0)