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The Graveyard - Products No Longer Supported => D-Link Storage => DNS-323 => Topic started by: chennaivennai on July 13, 2009, 02:18:32 PM

Title: NEWBIE - Intermittent Problems - NAS stops working few minutes after startup
Post by: chennaivennai on July 13, 2009, 02:18:32 PM

Hi,

   Tried searching the problem here, but could not find an explanations, hence the post.
   
   I have a DNS-323 for the last 1 month. I have a Seagate 1TB (Barracudah 7200.11) drive in slot 1.

   The following is the description of the problem:

• The device starts up fine, am able to access the harddisk (Volume_1) from my Vista laptop, and my media center (XBMC).
• But a few minutes after starting up, I notice that both my laptop and media center cannot see Volume_1. However, I am able to access the web-based admin UI utility, browse thru' the setup pages. The torrents page gives me a 'Connection Refused. Retry' Error. The harddisk indicator is still blue (and not Amber).
• I have to restart the device to get it up and running again. The problem goes away on restart only to come back in a few minutes.

 
   Here is what I've done till now to get to isolate the issue (but with no success)...

• Upgraded the Seagate harddrive's firmware that some of the drives shipped out had faulty firmware http://www.theregister.co.uk/2009/01/16/barracuda_failure_plague/ (http://www.theregister.co.uk/2009/01/16/barracuda_failure_plague/) . That didn't help it.
• Exchanged the DNS 323 for a new one from the merchant I picked it up
• Update the DNS 323 firmware to 1.07

   None of this seems to have helped out.

        Called the Seagate helpdesk for what other options I might have, and was told that I could run SeaTools for DOS on that harddrive. This might tell me if its a Drive issue or a NAS issue. I plan to do this next.

   Has anyone had this sort of a problem before, and if yes, any pointers on what I could do next would be deeply appreciated.

Thanks

   
   

Title: Re: NEWBIE - Intermittent Problems - NAS stops working few minutes after startup
Post by: ECF on July 13, 2009, 03:12:59 PM

Run the Seatools and see what happens. I would also recommend trying out the beta code at this point.