D-Link Forums
The Graveyard - Products No Longer Supported => Other D-Link Products => DSP-W215 => Topic started by: palpate on April 10, 2016, 07:09:33 PM
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I got 4 of these plugs and spent hours of phone calls with Dlink tech support and 10+ times of factory reset and finally got them connected and saw them on mydlink portal. Then I started the programming and discovered the problem. I talked with a level 2 support and explained how to duplicate the error. A week has passed and no response.
I have 2 plugs to run on a schedule to switch on/off alternatively. The program as follow:
Basic 1: 19:15 to 23:45 for 15 mins cycle
Basic 2: 19:00 to 23:45 for 15 mins cycle
Plug A runs on Basic 1 so, it is on at 15 and 45, off at 30 and 00
Plug B runs on Basic 2 so, it is on at 00 and 30, off at 15 and 45
They work fine as programmed until 20:00.
From 20:00 onward, both plugs run on Basic 2.
I have tried factory reset, changed firmware, all failed.
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Do you have a case #?