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The Graveyard - Products No Longer Supported => D-Link Storage => DNS-320L => Topic started by: chappers80 on May 05, 2016, 01:41:03 PM

Title: Cannot map Storage Utility when users setup on NAS
Post by: chappers80 on May 05, 2016, 01:41:03 PM

I was having trouble the other day mapping drives on my laptop so I can move some stuff around and save photos to the nas. However it was not letting me MAP then and kept asking for username and password. I typed in every combination I have setup on the NAS but nothing worked. So I deleted the users and it then works again! However I have friends who I share stuff with so how can I do both?

Title: Re: Cannot map Storage Utility when users setup on NAS
Post by: chappers80 on August 01, 2016, 11:41:30 AM

Has nobody else suffered this problem?

Title: Re: Cannot map Storage Utility when users setup on NAS
Post by: FurryNutz on August 01, 2016, 12:22:22 PM

Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)

• What Hardware version is your DNS? Look at the sticker behind or under the device.
• Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the DNSs web page under status.
• What region are you located?

What Mfr and model is the main host router?
Is the DNS getting a Dynamic IP address from the main host router? I recommend using a Static IP address ON the DNS set to 192.168.#.30 or .20.

PC Web Browser Configurations
What browser are you using?
Try Opera or FF? If IE 8, 9, 10 or 11, set compatibility mode and test again.
Disable any security browser Add-ons like No Script and Ad-Block.
Clear all browser caches.

Mapping drives should be \\192.168.0.##\Volume_1 I believe when napping.
What OS platform are you using?

Title: Re: Cannot map Storage Utility when users setup on NAS
Post by: ivan on August 02, 2016, 01:02:35 PM

Have you created a user account (preferably with password) and given that user access to your NAS?
Have you attached SMB/CIFS to the share of that user?
Did you read the manual section about users and groups?

Title: Re: Cannot map Storage Utility when users setup on NAS
Post by: FurryNutz on August 15, 2016, 07:20:59 AM

Any status on this?  ???

Quote from: chappers80 on May 05, 2016, 01:41:03 PM

I was having trouble the other day mapping drives on my laptop so I can move some stuff around and save photos to the nas. However it was not letting me MAP then and kept asking for username and password. I typed in every combination I have setup on the NAS but nothing worked. So I deleted the users and it then works again! However I have friends who I share stuff with so how can I do both?

Title: Re: Cannot map Storage Utility when users setup on NAS
Post by: chappers80 on October 24, 2016, 11:50:50 AM

Quote from: ivan on August 02, 2016, 01:02:35 PM

Have you created a user account (preferably with password) and given that user access to your NAS?
Have you attached SMB/CIFS to the share of that user?
Did you read the manual section about users and groups?

Hi, so yes setup username and passwords. SMB!? I have given CIFS access. I have just read through manual and although I haven't seen anything that might explain the issue.

Title: Re: Cannot map Storage Utility when users setup on NAS
Post by: FurryNutz on October 24, 2016, 12:54:44 PM

http://forums.dlink.com/index.php?topic=65149.0 (http://forums.dlink.com/index.php?topic=65149.0)