D-Link Forums

Software => D-ViewCam => Topic started by: jax.aces on July 03, 2016, 01:20:28 AM

Title: Even in version 4.0.4 the Exceed the playback maximum channels error still exist
Post by: jax.aces on July 03, 2016, 01:20:28 AM
Even in version 4.0.4 the Exceed the playback maximum channels error still exist, when d-link repair this bug? thankyou
Title: Re: Even in version 4.0.4 the Exceed the playback maximum channels error still exist
Post by: FurryNutz on July 03, 2016, 10:20:31 AM
Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)
What model DCS camera do you have?

What Mfr and model is the main host router?
What wireless modes are you using?
Title: Re: Even in version 4.0.4 the Exceed the playback maximum channels error still exist
Post by: besweeet on November 02, 2016, 05:51:29 PM
Even to this very day -- with version 4.1.1 -- this error is still present. As you can see in the screenshot below, I am attempting to play 4 already-recorded videos. All cameras are the DCS-933L, but I don't see how that would matter, as the content has already been recorded.

(http://i.imgur.com/yErd3vE.png) (http://i.imgur.com/yErd3vE.png)
Title: Re: Even in version 4.0.4 the Exceed the playback maximum channels error still exist
Post by: FurryNutz on November 03, 2016, 06:38:25 AM
I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.
Title: Re: Even in version 4.0.4 the Exceed the playback maximum channels error still exist
Post by: besweeet on November 03, 2016, 06:40:11 AM
I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.

Surely there are other people with the same issue who might know a trick to get this fixed.
Title: Re: Even in version 4.0.4 the Exceed the playback maximum channels error still exist
Post by: FurryNutz on November 03, 2016, 07:14:47 AM
We don't see a lot of posts regarding this problem and this maybe something that D-Link support needs to review and provide information on in a more timely manor, thus the reason for recommending contacting them ON the phone.

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.

Surely there are other people with the same issue who might know a trick to get this fixed.
Title: Re: Even in version 4.0.4 the Exceed the playback maximum channels error still exist
Post by: AGP2000 on November 28, 2016, 04:05:23 AM
Still the same problem in version 4.1.1

Anyone have a resolution for it?

I'm going to contact DLink directly to see what I can find out, not getting my hopes up though based on what I see here that this problem has existed since 2010.

No problem when connecting to a DNR-326 network recorder however, can select 4 channels - only happens when connecting dviewcam recorder. Both locally, and also via "remote playback service" (looping back to 127.0.0.1)
Title: Re: Even in version 4.0.4 the Exceed the playback maximum channels error still exist
Post by: FurryNutz on November 28, 2016, 06:56:47 AM
I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. Please reference this forum thread. We find that phone contact has better immediate results over using email.
Let us know how it goes please.

Still the same problem in version 4.1.1

Anyone have a resolution for it?

I'm going to contact DLink directly to see what I can find out, not getting my hopes up though based on what I see here that this problem has existed since 2010.

No problem when connecting to a DNR-326 network recorder however, can select 4 channels - only happens when connecting dviewcam recorder. Both locally, and also via "remote playback service" (looping back to 127.0.0.1)
Title: Re: Even in version 4.0.4 the Exceed the playback maximum channels error still exist
Post by: DaanBogers on February 10, 2017, 04:30:14 PM
So why all call D-Link support when the solution could be find here? I am also looking for a solution for this problem, and Google brought me here.
Bad thing is, no solution over here....
Title: Re: Even in version 4.0.4 the Exceed the playback maximum channels error still exist
Post by: FurryNutz on February 10, 2017, 04:40:42 PM
What did Google say about coming here for a solution.

This issue needs addressed by D-Link support. Theres been no solution as of yet here in the forums. I presume this is a SW issue. I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.

So why all call D-Link support when the solution could be find here? I am also looking for a solution for this problem, and Google brought me here.
Bad thing is, no solution over here....