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D-Link Enterprise => DGS-3620-Series => Topic started by: iic1tls1 on July 16, 2016, 10:05:52 PM

Title: DGS-3627 Password Reset (Firmware 2.50.B25)
Post by: iic1tls1 on July 16, 2016, 10:05:52 PM

Dear All,

The old story: an employee has quit and taken the passwords to the environment.

We have a DGS-3627 with firmware 2.50.B25 that is locked.

We have tried the trick of SHIFT-6, SHIFT-3 and SHIFT-3-6 on startup, but always land back to the login prompt (via the CLI).

Have tried to remove the Non-Volatile RAM card and removed the watch battery, shorted the contacts, and left on a shelf for a week, but we are still stuck.

Can anyone provide insight on how to reset the password for this switch?

THANK YOU

Title: Re: DGS-3627 Password Reset (Firmware 2.50.B25)
Post by: FurryNutz on July 17, 2016, 11:49:26 AM

There any information in the user manual regarding resetting the switch?

If not, I recommend phone contacting D-Link support and ask them for help and information.