D-Link Forums

Software => D-ViewCam => Topic started by: sirsmiley on July 27, 2016, 07:31:47 AM

Title: No Audio Live View
Post by: sirsmiley on July 27, 2016, 07:31:47 AM

Hi all, using 2 cameras (3010) and video is great..H264..audio works fine on playback and in preview when choosing a stream but not in the main viewing window..tried single view and quad..no audio..audio also fine on website.

Thank You.

Title: Re: No Audio Live View
Post by: FurryNutz on July 27, 2016, 08:25:19 AM

What version of DVC are you using?
What OS platform are you using?
How are the cameras connected?
What is the Mfr and model# of the main host router?

Title: Re: No Audio Live View
Post by: sirsmiley on July 27, 2016, 09:03:25 AM

4.04, Windows 7 64 bit.  2 Cameras connected at this time with default to HTTP once it detected the DCS-3010 model.  Thank You.  Host router?  Theyre directly connected with an unmanaged switch.

Title: Re: No Audio Live View
Post by: FurryNutz on July 27, 2016, 09:38:37 AM

So you are getting sound from remote WAN side locations, just not with DVC right?
Do you get sound when directly connected to the cameras web page?
What is the Mfr and Model# of the main host router that the switch is connected too?
Is uPnP and uPnP Port Forwarding enabled on both cameras?
Turn off 1 camera and test and configure just one camera with DVC first...
What Fw version is currently loaded on the cameras?

Check DVC settings to be sure it's set up for sound and has use of the PCs sound card. I presume the sound card on the PC is working correctly.