D-Link Forums
The Graveyard - Products No Longer Supported => Routers / COVR => DIR-655 => Topic started by: Angelis83lt on July 16, 2009, 04:32:52 PM
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Ok. So here we go.
**Cliffs at bottom **
I tried getting ahold of Dlink tech support the other night because the router would not update to the newest 1.31 firmware. I sent them an e-mail. I get a reply back telling me how to change the firmware (I knew how to do it an their instructions were actually wrong). After this I went to change some Access settings. NONE of the changes would save. You would click save, it would reboot, and you would see it had not saved a thing. This happens with EVERYTHING in the router. After a little bit of time it will no longer save any changes made at all. Turned my wirless off, it saved that. Wanted to turn it back on. It would not do it. Chance port forwarding. no go. Nothing.
The only way I was able to get it to save changes was to reset the router to factory defualts, then go through and make all of the changes BEFORE I rebooted once. After that first reboot, it no longer accepts changes.
Also get the oddity of it not accepting my admin password, but accepting the user password. I know the thing is typed right, it just blinks the screen like nothing ever was entered. This I would guess has something to do with whatever is causing the router not to save ther settings. (Basically the configuration utility is not realizing there IS anything to save?) I am wondering if this is a common issue that is creeping up.
Also an interesting rant about the online tech support. I plainly told them that My product was a D-link DIR-655 Router, yet they kept insisting that it was a "Products: ANT24-0230". This appears to just be an antenna set. So as you can see talking with them is pretty much useless. Contacting them on the phone is also useless reguarding these maters as they want you to PAY for any tech support offered. Would be nice if they would actually answer your question in a straight fashion, rather than brickwall thier own customers.
*cliffs*
Router refuses to save any changes to configuration, update firmware, and sometimes not recognize the Admin password. Web Tech support no help at all. Router is connected to computer through a wired connection. Router hardware division is A2, and the firmware revision is 1.21. Is this a common issue creeping up and how do you fix it?
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Ok. So here we go.
I tried getting ahold of Dlink tech support the other night because the router would not update to the newest 1.31 firmware. I sent them an e-mail. I get a reply back telling me how to change the firmware (I knew how to do it an their instructions were actually wrong). After this I went to change some Access settings. NONE of the changes would save. You would click save, it would reboot, and you would see it had not saved a thing. This happens with EVERYTHING in the router. After a little bit of time it will no longer save any changes made at all. Turned my wirless off, it saved that. Wanted to turn it back on. It would not do it. Chance port forwarding. no go. Nothing.
The only way I was able to get it to save changes was to reset the router to factory defualts, then go through and make all of the changes BEFORE I rebooted once. After that first reboot, it no longer accepts changes.
Also get the oddity of it not accepting my admin password, but accepting the user password. I know the thing is typed right, it just blinks the screen like nothing ever was entered. This I would guess has something to do with whatever is causing the router not to save ther settings. (Basically the configuration utility is not realizing there IS anything to save?) I am wondering if this is a common issue that is creeping up.
Also an interesting rant about the online tech support. I plainly told them that My product was a D-link DIR-655 Router, yet they kept insisting that it was a "Products: ANT24-0230". This appears to just be an antenna set. So as you can see talking with them is pretty much useless. Contacting them on the phone is also useless reguarding these maters as they want you to PAY for any tech support offered. Would be nice if they would actually answer your question in a straight fashion, rather than brickwall thier own customers.
Well the 1st thing I noticed was and correct me if I wrong but if you reset the router to factory defaults then you have effectively erased your ADMIN password along with any changes you have made. (hence FACTORY DEFAULT)
I know you said you know how to update the firmware but double check what your doing as I've made silly mistake befor.
If you search the forum there has been issues with fw1.31 not saving portforwarding settings and it my go back to other firmware revisons.
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Jason,
Must have missed it. But I had these problems before resetting the router. Then I can change all of the configuration settings, and save them. However, after I reboot the router the first time after the rest, It no longer saves any of the information and the issues with the admin password are back. It is all part of the same issue.
And it is hard to miss how to do the firmware when it tells you exactly how to do it on the firmware upgrade page. (tried doing it 3 times. You browse to the firmware, select, and hit UPLOAD. after that it asks you twice if you want to do it. You click yes to both. it then uploads it to the router. Router responds that "upload successful" and says it is going to flash the firmware, it then appears to start the flash, takes you to a screen that counts down from 70seconds or so, and then restarts after the counter hits 0. Same thing it has done since I started updating the firmware at 1.10.
SO I know I am doing it right. However the firmware in the router is not accepting any of the changes made to the configuration or the firmware.
I have seen on a few topics at anther forum that there seems to be a common issue of the router not saving changes of he configuration, and the admin password glitch. That is why I ws asking if it was a common issue with firmwre revision 1.21+
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Jason,
Must have missed it. But I had these problems before resetting the router. Then I can change all of the configuration settings, and save them. However, after I reboot the router the first time after the rest, It no longer saves any of the information and the issues with the admin password are back. It is all part of the same issue.
And it is hard to miss how to do the firmware when it tells you exactly how to do it on the firmware upgrade page. (tried doing it 3 times. You browse to the firmware, select, and hit UPLOAD. after that it asks you twice if you want to do it. You click yes to both. it then uploads it to the router. Router responds that "upload successful" and says it is going to flash the firmware, it then appears to start the flash, takes you to a screen that counts down from 70seconds or so, and then restarts after the counter hits 0. Same thing it has done since I started updating the firmware at 1.10.
SO I know I am doing it right. However the firmware in the router is not accepting any of the changes made to the configuration or the firmware.
I have seen on a few topics at anther forum that there seems to be a common issue of the router not saving changes of he configuration, and the admin password glitch. That is why I ws asking if it was a common issue with firmwre revision 1.21+
Just to get some more info for the mods or others that may have more insight on the issue what hardware release do you have? ( it would be posted in the upper right hand corner of the setup page after you login to the router. A1/A2, A3,A4 are the different releases)
A word of advice UNLESS you really see a need to update the firmware DON'T! I bet there are at least 15-20 pages of posts people have made with issues on FW1.31,plus you can't downgrade or go back to 1.21, grant it all may not be problems with the router, maybe user error, but who really knows.
From what I have read in this forum FW 1.11 -1.20 are the most stable releases.
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Route info is in first post at the bottom, But I will post it aain
Router - DIR-655
Hardware Revision - A2
Firmware reviion - 1.21
And yea. After doing a bit of reading the last 2 days, I noticed upgrading to 1.31woudl not be a good deal. will wait for 1.32 I guess. However The issues I am having with the 1.21 is bein a total PITA. Not being abe to adjust settings is NOT a good thing, and can cause issues if I need to turn wireless on, or ad new rules or the like, I end up having to start from scratch. That can be a bit of a headache heh.
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Try this enable ScrueSpot make your changes and comfirm they saved and then disable ScureSpot.
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I have the one withutsecurespot. sorry lol. forgot about the two differen 1.21. Sorry about that.
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I have the one withutsecurespot. sorry lol. forgot about the two differen 1.21. Sorry about that.
Did you try what I ask? ???
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Mine does not have securespot. so I can not enable it. or disable it. it is not there. Firmware revision 1.21 has two different versions. one with securespot and one without. I had the one without.
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yep I remember the 1.21 had the release with and without now.
Well I'm @ a loss to direct you any futher, maybe a fellow member or a mod with step up and shine their wisdom.
SecureSpot enabled was the only instance that I can recall were settings are not saved properly.
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Yea, it baffles me as well, but itappears by reading some posts on dsl-reports that I am not the only one with this issue, and no one has been able to find a fix for it yet. D-Link needs to step up and release a Stable firmware that actually works and is efficient in letting the router perform the best it can. Just saying, it ccan not be THAT hard to test your routers in house with the new firmwares before release to the public (other than betas). there are not that many settings in these things. Nothing like a piece of software, since it has to deal with a multitude of different possible setups on the hardware level, while this just deals with This specific hardware.
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Try and get a copy of the 1.22b05 firmware, it appeared to solve a lot of the problems dealing with saving issues and the 1.21 firmware. (one of the problems I personally experienced was a bug that occurred after disabling the wireless radio in an A4 I was installing at a client's site). It may solve your issue and does not commit you to the 1.3x firmware.
I believe D-Link removed the official version from the FTP site but a couple of people have posted links to it in the Beta forum (This topic has come up before, search for some of my previous messages.)
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Thanks Orion. Is the 1.22beta 5 a stable version? ANy issues of nature? I will look for it though.
edit
Did a little looking on the board and there are NO working links to that firmware release. so if you know of a working place to get it please post the link. thanks:)
(neat side note, the issue with the router was duplicated across 3 computers ranging in O/S from Linux, windows o/s (98, xp, vista, 7). they all had exactly the same issue with the configuration not saving, and unable to upload a new firmware. Just to dispel and "enviroment" issues. 3 computers across a host of Operating systems, seems a bit odd to have the exact same issue.)
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I have never had any real problems using it, from my perspective it was the most stable version in the 1.2x series. Uptime would be months at a time. A lot of users on the board who did not want the one way trip into 1.3x likely still use it. (I do not use the Shareport features, so I can't comment on that, 1.3x seems to address those issues. I also disable DNS Relay.)
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I have never had any real problems using it, from my perspective it was the most stable version in the 1.2x series. Uptime would be months at a time. A lot of users on the board who did not want the one way trip into 1.3x likely still use it. (I do not use the Shareport features, so I can't comment on that, 1.3x seems to address those issues. I also disable DNS Relay.)
Cool, Do you know where I can get a copy of said firmware, All of the links I have found so far are all non-working.
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I noticed lizzi555 fixed the link to the 1.22b05 firmware in the Beta forum. A couple of notes: do not reuse any configuration files, always set up from scratch and manually reenter the settings. Also it is generally a good idea to do a 30/30/30 to make sure that the nvram is properly cleared when loading new firmware. (if you have ever used DD-WRT in a router you will be familiar with the procedure otherwise one version of the method is discussed in this thread http://forums.dlink.com/index.php?topic=4590.msg26472#msg26472 )
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The 30/30/30 has no effect on the 655. A simple reset or power cycle is all this router needs.
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yep, I messaged the person about it in the forum in another topic and the person got the link fixed :) So far it is running very nice. the 30-30-30 thing I think is a bit odd, considering what the reset button on the back of the 655 router actually does. you could get the same effect by just holding the thing in for30 seconds, or 90seconds. no need for all the other stuff really
But I got the new firmware to install finally. Set it up and it all seems to be working just like it should. I disabled securespot, and DNS relay.. working just fine. And websites are snappy again in the connecting.
Thanks for the help.. about 100000X better and more helpful than Dlink support.
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Glad it worked out for you.
As to the other stuff: Most regular members on the board will tell you they have relatively stable setups and cannot replicate the errors seen by many new users depite the same hardware/firmware. There are obvious bugs in the firmware that popup all the time, but some of the less obvious stuff is difficult to pin down and there is a wide variation on what is seen.
Some of it is likely environment related, some of it may be weird combinations of settings or hardware most regulars don't use, some are real hardware failures, some of it leads me to look at the less obvious possibility of flash related issues. Some people even regulars have had to flash the same firmware multiple times before weird and wonderful side effects disappear.
In the DD-WRT forum (completely different linux based firmware, on different hardware) the solution to many of the problems was to come up with flashing instructions that in a lot of cases eliminated a lot of the problems first time users see when installing new firmware (the downside of a bad flash using DD-WRT was actually bricking the Router).
My own view on a "30/30/30" for this device is to factory default the device before I flash, do the flash, and then factory default the device with the new firmware installed. It is more a matter of consistency. I hold the button in less than 30 seconds but longer than 10. I normally do not bother with the other stuff. It has worked for me so far. The version of "30/30/30" mentioned in the thread I had listed is an extreme version.
I will defer to Davevt31 as to the actual neccessity on this particular router.
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No need to defer to me the 30/30/30 thing not being applicable to the 655 is straight from Lycan. I'm just repeating the information.
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I would suspect that it is an issue with the configuration utility that therouter runs not properly being able to flash the new settings. Which would lead me to suspect the mechanism that is doing the flashing. All it takes is one oddity somewhere to cause an issue. In this case it was probably due to a corrupt memory segment in the router, dealing with the configuration utility. Resetting to default would fix it for a one time go. I do suppose tat it would inded be hard to duplicate a memory curruption issue, since you would have to forcibly currupt it which generally you do not try to do.
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Hello All,
I do have the same problem as Angelis83lt reported, router does not save config, even when i want to change it's time, always reboots without saving change.
So, is version 1.22b05 good? Has anybody tried the leatest 1.32NA?
Thanks
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Hello All,
I do have the same problem as Angelis83lt reported, router does not save config, even when i want to change it's time, always reboots without saving change.
So, is version 1.22b05 good? Has anybody tried the leatest 1.32NA?
Thanks
I am using the 1.22B05 now. It has solved that issue. The only issues I am having now is that the Access control and webfilters aren't workin properly (I have a younger brother who is to have all access to the net blocked after midnight. If I only allow certain websites, then he is able to bypass the block and play his online games. If I completely block him from Internet access, he can use the other wired cable from the other machine to bypass the restictions. this is because the router will not properly identify a change of MAC address on the system, So the router uses the MAC address for the one machine instead of his allowing his to get around the block. So the access / webfilter controls are not working properly.
Also, you have to let the router assign the IP addresses and such. If you try a static IP address, you can run into other network related issues (Here when a static IP address is used it reports all 0.0.0.0 for that machine within the router. It can make discovery of other computers kinda iffy. sometimes it will do it, sometimes it will not.)
For a majority of people however there is not going to be anything wrong with that firmware. I have had my router up since my last post here using that firmware without hard reboots. Saves the config every time. I ave also seen an increase of speed as well with it over the 1.21. I used to never get above 10mb for a connection. however since I have been hitting 11mb to 12mb. With an ocassional HUGE spike to 18mb. All through the cable modem.
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Hi,
Just a few cents to toss in here....
I have had saving issues at times seemingly related to which browser I am using, altho its not supposed to matter.
I seemed to have issues if I changed the default save file name that the router gives (something like gateway.gws in that I liked to have names that were meaningful to me, not just the default name; But I had problems restoring from those names that were meaningful to me, altho I had no clue as to why I was seeing the errors, or even if I was correct in my assumption about the file name.
Just that when I saved using the default file name, I could restore fine....
So go figger....
SD1
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Hi,
Just a few cents to toss in here....
I have had saving issues at times seemingly related to which browser I am using, altho its not supposed to matter.
I seemed to have issues if I changed the default save file name that the router gives (something like gateway.gws in that I liked to have names that were meaningful to me, not just the default name; But I had problems restoring from those names that were meaningful to me, altho I had no clue as to why I was seeing the errors, or even if I was correct in my assumption about the file name.
Just that when I saved using the default file name, I could restore fine....
So go figger....
SD1
The issue that was being seen with me was nothing like that. Mine was the factthat it would not save setting chnges within the router itself reguardless of which Browser or even O/S on the comuter was used. Your issue would be trying to reload the setting tat you were able to save in the router and then export from the router to your computer for a later restore of settings.