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The Graveyard - Products No Longer Supported => IP Cameras => DCS-932L => Topic started by: jeffersoncss on August 15, 2016, 09:14:28 AM

Title: Can not reset camera
Post by: jeffersoncss on August 15, 2016, 09:14:28 AM

Hello everyone,
I have a problem with my camera 932L.
The light remains red frozen.
Remaining press the reset button on it nothing happens.
Do you have an idea ? hs camera?
Thx

Title: Re: Can not reset camera
Post by: FurryNutz on August 15, 2016, 09:20:38 AM

Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)

• What Hardware version is your DCS? Look at the sticker behind or under the camera.
• Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the DCSs web page under status.
• What region are you located?

What Mfr and model is the main host router?
What wireless modes are you using?
Does LAN cable connection work if you connect it to the router after a factory reset?

Might try this to see if you can recover it:
Emergency Recovery Mode (http://forums.dlink.com/index.php?topic=44909.msg163599#msg163599)

Title: Re: Can not reset camera
Post by: jeffersoncss on August 15, 2016, 10:25:24 AM

thank you Furry Nutz
I try handling but I think my camera died.
Red light despite the reset

Title: Re: Can not reset camera
Post by: FurryNutz on August 15, 2016, 10:33:45 AM

And the recovery mode doesn't work either?  ???

Title: Re: Can not reset camera
Post by: jeffersoncss on August 15, 2016, 05:03:03 PM

No, recovery mode does not work.
The light remains red
:(

Title: Re: Can not reset camera
Post by: FurryNutz on August 16, 2016, 06:38:58 AM

Ok, I presume the unit is bad and needs to be replaced.   :-\