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Software => D-ViewCam => Topic started by: FurryNutz on August 25, 2016, 12:53:33 PM

Title: New D-ViewCam v4.0.5 + Device Pack 2.0.18 Released - WW Region!!!
Post by: FurryNutz on August 25, 2016, 12:53:33 PM
D-ViewCam v4.0.5 + Device Pack 2.0.18 2016-05-10 WW Region!!!
Release Notes:
Fixed:
1. Fix bug: HQ20151002000016 Remote Live Viewer
2. Fix issue where DCS-100 V4.0.4 will not allowed upgrading device pack

Title: Re: New D-ViewCam 4.0.5 + Device Pack 2.0.18 Released - WW Region!!!
Post by: FTLOSM on August 28, 2016, 11:26:24 AM
That link didn't work for me, today i turned on my computer with dlink main console installed and it gives the error device pack not installed.  It has been working fine for ages, just came into the forums to see what I could find by the keyword device pack and figured maybe this is what I need vs a full reinstall?

(https://s11.postimg.org/4johu3hpv/dlink.png)
Title: Re: New D-ViewCam 4.0.5 + Device Pack 2.0.18 Released - WW Region!!!
Post by: FurryNutz on August 28, 2016, 02:00:47 PM
Try link again...
Title: Re: New D-ViewCam 4.0.5 + Device Pack 2.0.18 Released - WW Region!!!
Post by: FTLOSM on August 28, 2016, 04:09:31 PM
Try link again...

Hey thanks! I downloaded this ran the setup tool and after that now my main console is working again!  Odd I have had this setup for years never an issue till today with that device pack missing thing going on, but this fixed it :)
Title: Re: New D-ViewCam 4.0.5 + Device Pack 2.0.18 Released - WW Region!!!
Post by: FurryNutz on August 29, 2016, 06:45:16 AM
Enjoy.  ;)
Title: Re: New D-ViewCam 4.0.5 + Device Pack 2.0.18 Released - WW Region!!!
Post by: ct_dview on October 24, 2016, 12:55:00 PM
Ok, something's wrong now.

Uninstalled the previous version and updated to the latest without issue, but now under the MainConsole Settings, my "Run as a Windows Service" is greyed out... any thoughts?

Server 2008 STD
Title: Re: New D-ViewCam 4.0.5 + Device Pack 2.0.18 Released - WW Region!!!
Post by: FurryNutz on October 24, 2016, 01:01:40 PM
Did you open the main app using the administrator privileges?


Ok, something's wrong now.

Uninstalled the previous version and updated to the latest without issue, but now under the MainConsole Settings, my "Run as a Windows Service" is greyed out... any thoughts?

Server 2008 STD
Title: Re: New D-ViewCam 4.0.5 + Device Pack 2.0.18 Released - WW Region!!!
Post by: ct_dview on October 24, 2016, 01:02:35 PM
Did you open the main app using the administrator privileges?


Ok, something's wrong now.

Uninstalled the previous version and updated to the latest without issue, but now under the MainConsole Settings, my "Run as a Windows Service" is greyed out... any thoughts?

Server 2008 STD

As in, Right-Click "run as administrator" - yes.
Title: Re: New D-ViewCam 4.0.5 + Device Pack 2.0.18 Released - WW Region!!!
Post by: FurryNutz on October 24, 2016, 01:03:53 PM
I wonder if something was removed in this newer version...2008 may have fallen off support for DVC...You installed using Admin rights as well?
I don't see 2008 STD on the list of supported OSs:
OS Supported 32bits: MS Windows XP pro SP3 / Vista SP1 / Win 7 SP1 / Win 8
64bits: Win 7 SP1/ Win Server 2008 R2 / Win 8 / Win Server 2012 / Win 10
Title: Re: New D-ViewCam 4.0.5 + Device Pack 2.0.18 Released - WW Region!!!
Post by: ct_dview on October 24, 2016, 02:42:33 PM
I wonder if something was removed in this newer version...2008 may have fallen off support for DVC...You installed using Admin rights as well?
I don't see 2008 STD on the list of supported OSs:
OS Supported 32bits: MS Windows XP pro SP3 / Vista SP1 / Win 7 SP1 / Win 8
64bits: Win 7 SP1/ Win Server 2008 R2 / Win 8 / Win Server 2012 / Win 10

Doesn't look to be the issue either, I installed it on a Server 2008 R2 as well, with the same results unfortunately... bizarre.
Title: Re: New D-ViewCam 4.0.5 + Device Pack 2.0.18 Released - WW Region!!!
Post by: FurryNutz on October 24, 2016, 02:48:59 PM
What version did you have prior to v4.0.5?
Title: Re: New D-ViewCam 4.0.5 + Device Pack 2.0.18 Released - WW Region!!!
Post by: FurryNutz on October 24, 2016, 02:55:14 PM
Is there a DVC service listed under Management control panel/Services?
Do you have UAC enabled or disabled?
Title: Re: New D-ViewCam 4.0.5 + Device Pack 2.0.18 Released - WW Region!!!
Post by: ct_dview on October 24, 2016, 03:12:02 PM
What version did you have prior to v4.0.5?

v4.0.4

Now I'm running 4.1.1 and still the same thing.

Re-enabling UAC and restarting. Will test and get back to you. Thanks!
Title: Re: New D-ViewCam 4.0.5 + Device Pack 2.0.18 Released - WW Region!!!
Post by: FurryNutz on October 24, 2016, 03:15:28 PM
What region are you located?
I don't see v4.1.1 list for the NA region as of yet.
Title: Re: New D-ViewCam 4.0.5 + Device Pack 2.0.18 Released - WW Region!!!
Post by: FurryNutz on October 24, 2016, 03:21:00 PM
I see where you got it.  ;)
Title: Re: New D-ViewCam 4.0.5 + Device Pack 2.0.18 Released - WW Region!!!
Post by: ct_dview on October 25, 2016, 07:06:12 AM
I see where you got it.  ;)

Ha, yeah in my haste to try something different, I didn't pay attention to the region I was downloading it from. Seems to work just the same though, so I'm keeping it. :P

... still have the option greyed out though. :/
Title: Re: New D-ViewCam 4.0.5 + Device Pack 2.0.18 Released - WW Region!!!
Post by: FurryNutz on October 25, 2016, 07:13:13 AM
I'll see if I can find some information on this...
Can you install this on a Windows 7 PC and see if you notice the same problem?
Title: Re: New D-ViewCam 4.0.5 + Device Pack 2.0.18 Released - WW Region!!!
Post by: FurryNutz on October 25, 2016, 10:39:53 AM
I would fully uninstall v4.1.1 and make sure all services were remove that belong to DVC. Then install the prior version to see if it has the services enabled... If so, then maybe v4.1.1 may not be best for 2008 Server.
Title: Re: New D-ViewCam 4.0.5 + Device Pack 2.0.18 Released - WW Region!!!
Post by: ct_dview on October 25, 2016, 02:57:28 PM
Just installed on Windows 7 - same issue. :/
Title: Re: New D-ViewCam 4.0.5 + Device Pack 2.0.18 Released - WW Region!!!
Post by: ct_dview on October 25, 2016, 02:58:16 PM
I would fully uninstall v4.1.1 and make sure all services were remove that belong to DVC. Then install the prior version to see if it has the services enabled... If so, then maybe v4.1.1 may not be best for 2008 Server.

This was happening even with 4.0.4 - so which version do you think I should go back to?
Title: Re: New D-ViewCam 4.0.5 + Device Pack 2.0.18 Released - WW Region!!!
Post by: ct_dview on October 25, 2016, 03:02:29 PM
I don't remember seeing this function before, and really wanted to set it up for the newer version(s). Is there an archive of versions out there I could try with? I wonder if there's a setting in my GPO's somewhere that's preventing any Domain user from ticking this setting.

I'll try it from a different computer tonight and see if that box is still greyed out.
Title: Re: New D-ViewCam 4.0.5 + Device Pack 2.0.18 Released - WW Region!!!
Post by: FurryNutz on October 25, 2016, 03:53:30 PM
Please try a non server PC and test. You can try v3 and test as well. Possible the GPO could be hindering services.  ::)
Title: Re: New D-ViewCam 4.0.5 + Device Pack 2.0.18 Released - WW Region!!!
Post by: ct_dview on October 28, 2016, 11:32:02 AM
Please try a non server PC and test. You can try v3 and test as well. Possible the GPO could be hindering services.  ::)

Tested the software on a separate system, non-domain, and the "Run as a windows service" is still greyed out. :(
Title: Re: New D-ViewCam 4.0.5 + Device Pack 2.0.18 Released - WW Region!!!
Post by: FurryNutz on November 14, 2016, 07:13:02 AM
Would installing the SW using compatibility mode for the installer set to XP change anything?

Please try a non server PC and test. You can try v3 and test as well. Possible the GPO could be hindering services.  ::)

Tested the software on a separate system, non-domain, and the "Run as a windows service" is still greyed out. :(
Title: Re: New D-ViewCam 4.0.5 + Device Pack 2.0.18 Released - WW Region!!!
Post by: FurryNutz on January 24, 2017, 06:44:05 AM
Any status on this?

Please try a non server PC and test. You can try v3 and test as well. Possible the GPO could be hindering services.  ::)

Tested the software on a separate system, non-domain, and the "Run as a windows service" is still greyed out. :(
Title: Re: New D-ViewCam v4.0.5 + Device Pack 2.0.18 Released - WW Region!!!
Post by: briebaby on December 29, 2017, 09:56:54 AM
Im having this same exact problem  . I try to download the device pack and it takes me to a page that cannot be displayed. My main console will not work because it says I need device pack installed.
Title: Re: New D-ViewCam v4.0.5 + Device Pack 2.0.18 Released - WW Region!!!
Post by: FurryNutz on December 29, 2017, 10:01:36 AM
I would remove and delete the program then install the program from scratch. IT should install the device pack automatically.

What OS platform are you using?


Im having this same exact problem  . I try to download the device pack and it takes me to a page that cannot be displayed. My main console will not work because it says I need device pack installed.