D-Link Forums

D-Link Wireless Access Points For Business => DAP-2695 => Topic started by: kelvin.shee on September 23, 2016, 12:22:55 AM

Title: 5GHz is not available
Post by: kelvin.shee on September 23, 2016, 12:22:55 AM

i setting up for AP

with 2.4Ghz and 5Ghz
but why for the SSID 5Ghz is failed to search ?

even i using manually to connect, and is still get failed search. !

but for 2.4Ghz is can get connection

Title: Re: 5GHz is not available
Post by: FurryNutz on September 23, 2016, 07:42:34 AM

Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)

• What Hardware version is your DAP? Look at the sticker under the DAP.
• Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the DAPs web page under status.
• What region are you located?

Be sure that your wireless devices are 5Ghz supporting.
What wireless modes are you using on the 5Ghz radio? Mixed or signal modes?
What security modes are you using on the 5Ghz radio? Mixed or WPA, WPA2. TPIK or AES only? What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES (http://en.wikipedia.org/wiki/Advanced_Encryption_Standard), so you might want to try TPIK (http://en.wikipedia.org/wiki/Temporal_Key_Integrity_Protocol) only or Auto TPIK and AES.