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The Graveyard - Products No Longer Supported => D-Link Storage => DNS-320L => Topic started by: zforray on October 08, 2016, 06:38:11 AM

Title: Can't access DNS-320L from W10 Insiders Preview / MS Account
Post by: zforray on October 08, 2016, 06:38:11 AM

I have 2-machines that access the 320L.  Both are Windows 10.  1-uses a local admin account and can access the 320L with no issues.  The other is signed-in to a MS account and is running the latest Insider Preview.  It can not access the 320L.  Any attempt to map/open it throws me to a webbrowser to login to the 320L.

I always get the dreaded "You might not have permissions to use this network resource" error.

I upgraded the firmware from 1.02 to 1.06b3.  Tried creating firewall rules to fully open/access the fixed IP address of the 320L - Nada.

There are no accounts defined on the 320L - totally open

Title: Re: Can't access DNS-320L from W10 Insiders Preview / MS Account
Post by: FurryNutz on October 08, 2016, 12:33:10 PM

Can you try testing connections with the 320L with a Windows 7 PC?
Theres been some information regarding Windows 10 and some updates causing problems with networking and SMB.

Title: Re: Can't access DNS-320L from W10 Insiders Preview / MS Account
Post by: ivan on October 09, 2016, 03:39:24 AM

This is a known problem acknowledged by Microsoft, see http://www.theregister.co.uk/2016/09/29/microsoft_warns_windows_security_fix_may_break_network_shares/ (http://www.theregister.co.uk/2016/09/29/microsoft_warns_windows_security_fix_may_break_network_shares/)

Title: Re: Can't access DNS-320L from W10 Insiders Preview / MS Account
Post by: jairbubbled on October 12, 2016, 11:21:01 PM

Same problem here. Didn't find a way to fix the issue. Microsoft communication is very light.
" if you change your network to “private” or “enterprise”, it should start working again." don't change anything.

The only thing which works is to log on windows with a local user (not a microsoft account).

Title: Re: Can't access DNS-320L from W10 Insiders Preview / MS Account
Post by: crimsonsoo on October 13, 2016, 01:15:12 AM

I am having the same issue and the fix is to uninstall KB319XXXX (the latest cumulative update)

but it keeps reinstalling the update...

Title: Re: Can't access DNS-320L from W10 Insiders Preview / MS Account
Post by: FurryNutz on October 13, 2016, 06:27:32 AM

There's no way to hide the KB update in Windows 10 like it was with 7 and prior windows versions.
You'll need to wait for MS to fix this...

Title: Re: Can't access DNS-320L from W10 Insiders Preview / MS Account
Post by: crimsonsoo on October 16, 2016, 12:51:09 PM

Below is the link to my thread on TechNet:

https://social.technet.microsoft.com/Forums/windows/en-US/d5d66389-782a-4a35-a228-1f92845a9d88/after-recent-update-windows-10-cannot-connect-nas-smb-share?forum=win10it****etworking

Does 320L supports SMBv2 or SMBv3?

Title: Re: Can't access DNS-320L from W10 Insiders Preview / MS Account
Post by: FurryNutz on October 17, 2016, 06:58:43 AM

I believe the DNS line is only v1. I'll see if I can get some info.

Title: Re: Can't access DNS-320L from W10 Insiders Preview / MS Account
Post by: jairbubbled on October 25, 2016, 12:04:39 PM

I tried to install Samba add-on but I couldn't make it work (http://forums.dlink.com/index.php?topic=62767.0).

Title: Re: Can't access DNS-320L from W10 Insiders Preview / MS Account
Post by: FurryNutz on October 25, 2016, 12:14:03 PM

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.

Quote from: jairbubbled on October 25, 2016, 12:04:39 PM

I tried to install Samba add-on but I couldn't make it work (http://forums.dlink.com/index.php?topic=62767.0).

Title: Re: Can't access DNS-320L from W10 Insiders Preview / MS Account
Post by: jairbubbled on October 26, 2016, 11:36:59 AM

I finally find a way to fix the issue.

I had no much faith in this solution as I'm struggling with the issue for weeks but it did the trick:
http://windowanswers.com/windows-rt/windows-10-falls-to-access-network-drives-297748.html

Hope it will fix on your side too.

Title: Re: Can't access DNS-320L from W10 Insiders Preview / MS Account
Post by: FurryNutz on October 26, 2016, 12:10:30 PM

Hope this will be helpful for other users having this issue with Windows 10.

Thanks for sharing.