D-Link Forums
The Graveyard - Products No Longer Supported => IP Cameras => DCS-5222L => Topic started by: Xilver on December 05, 2016, 06:56:56 AM
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So I have two DCS-5222L camera's, one for downstairs and one for upstairs. Since a couple of weeks the one that is situated downstairs disconnects constantly. I have to unplug and plug it back in to have it reconnect to the network, in order to make it work for a few hours again. The disconnects do not show up in the log.
I have two routers at home, and I tried to have it connect on both networks, but the disconnects keep happening.
To test whether the camera was maybe placed in a spot with a low signal, I switched my two cameras. The camera upstairs is located 3 meters from my router, and almost never disconnects. And when it does disconnect, it reconnects automatically after a while. However, when I switched both cameras, the disconnects still keep happening on the problematic camera. Even when situated right next to the router.
The only difference I see is that the one that is not having these problems, is still on the old firmware. The problematic camera has the latest firmware.
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Go back to the older f/w. Also try swapping locations of camera's if you haven't already done so. And maybe even swap power supplies.
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Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)
- What Hardware version is your DCS? Look at the sticker behind or under the camera.
- Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the DCSs web page under status.
- What region are you located?
Try testing with only 1 router?
What Mfr and model is the main host router?
What wireless modes are you using?
What channels are you using?
- Any 2.4Ghz or 5Ghz cordless house phones or WiFi APs near by that maybe causing interferences?
- Any other WiFi routers in the area that maybe causing interferences? Link> Use a WiFi Scanner (http://forums.dlink.com/index.php?topic=48327.0) to find out. How many?
I recommend setting a static IP address ON the cameras outside of the main host routers default DHCP IP address pool as a troubleshooting step: 192.168.#.52 and .53 DHCP (http://forums.dlink.com/index.php?topic=58017.0)
Test cameras with uPnP and uPnP Port Forwarding (http://forums.dlink.com/index.php?topic=37689.0) both enabled on ALL cameras: DCS Cloud (L) Series Camera Configuration and Mydlink.com (http://forums.dlink.com/index.php?topic=62395.0)
After this, try downgrading the one cameras with newer FW to older FW.
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Reserve IP address for both usually solves it.
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Any status on this? ???
So I have two DCS-5222L camera's, one for downstairs and one for upstairs. Since a couple of weeks the one that is situated downstairs disconnects constantly. I have to unplug and plug it back in to have it reconnect to the network, in order to make it work for a few hours again. The disconnects do not show up in the log.
I have two routers at home, and I tried to have it connect on both networks, but the disconnects keep happening.
To test whether the camera was maybe placed in a spot with a low signal, I switched my two cameras. The camera upstairs is located 3 meters from my router, and almost never disconnects. And when it does disconnect, it reconnects automatically after a while. However, when I switched both cameras, the disconnects still keep happening on the problematic camera. Even when situated right next to the router.
The only difference I see is that the one that is not having these problems, is still on the old firmware. The problematic camera has the latest firmware.