D-Link Forums
D-Link VPN Router => DSR-250N => Topic started by: Addieblue on December 06, 2016, 06:38:23 PM
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Recently installed router... WAN is static... I can ping from router and PC... I can do a DNS lookup from Router tools... It will not load a webpage... No firewall settings, No VPN settings and No special blocks I know of... Any thoughts?
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Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)
- What Hardware version is your router? Look at sticker under the router case.
- Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the routers web page under status.
- What region are you located?
- Are you wired or wireless connected to the router?
Internet Service Provider and Modem Configurations
- What ISP Service do you have? Cable or DSL?
- What ISP Modem Mfr. and model # do you have?
- Is ISP Modem/Service using Dynamic or Static WAN IP addressing?
- What ISP Modem service link speeds UP and Down do you have? Link> Speed Testing Sites (http://forums.dlink.com/index.php?topic=48352.0)
- By-pass the main host router and check internet connection by connecting a wired LAN PC directly to the ISP modem to verify connection access and ISP speeds.
- Check cable between Modem and Router, swap out to be sure. Link> Cat6 is recommended. (http://en.wikipedia.org/wiki/CAT6)
- Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask. Link>Checking MTU Values (http://forums.dlink.com/index.php?topic=53008.0)
- For DSL/PPPoE connections on the router, ensure that "Always ON" option is enabled.
Be sure your PC is using a dynamic or Auto Obtain IP addressing. Clear out any static IP addresses on the PC.
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Thanks for the reply... the router has been found to be defective... An RMA has been issued... Thank you again...
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Hope the RMA unit fixes this. Good Luck.