D-Link Forums

D-Link DSL Modem/Routers => Other DSL modem/routers => Topic started by: jraju on December 18, 2016, 03:08:34 AM

Title: can i access router page , if i forgot the admin username and password
Post by: jraju on December 18, 2016, 03:08:34 AM

Hi, I am having dlink 2730U wifi router and changed the admin userid and password for security reasons. I saved the cfg file , but since the harddisk failed , i could not open the router page. It was a strong coded username and password. Could i access the router page, thro your link so that i could change the username and password without opting the reset, which needs reconfiguration again. If i could, thro your link, i will be happy to use it

Title: Re: can i access router page , if i forgot the admin username and password
Post by: FurryNutz on December 19, 2016, 10:48:33 AM

Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)

• What Hardware version is your modem? Look at the sticker under modem.
• Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the modems web page under status.
• What region are you located?

The modem needs to be reset if you don't remember the log in PW information. Even if you had the saved configuration file as back up, you still would have to gain access to the modems web page to use the saved configuration file.

Factory reset the modem.

Title: Re: can i access router page , if i forgot the admin username and password
Post by: jraju on December 19, 2016, 10:09:51 PM

Hi, Thanks for your reply. BUt if i reset , i have to reconfigure. Is there anything that dlink provide to retrieve the admin user and pw details

Title: Re: can i access router page , if i forgot the admin username and password
Post by: FurryNutz on December 20, 2016, 06:45:53 AM

No. A factory reset must be performed. D-Link does not acquire or keep in any forum any router PW information generated by users. If users forget the PW or can not access the routers admin web page, a factory reset must be performed.

Title: Re: can i access router page , if i forgot the admin username and password
Post by: jraju on December 20, 2016, 11:05:30 PM

Hi, Thanks. I do not mean that they are saved in dlink server. So, i had to reset and reconfigure. Thanks

Title: Re: can i access router page , if i forgot the admin username and password
Post by: FurryNutz on December 21, 2016, 07:13:41 AM

Good Luck.

Title: Re: can i access router page , if i forgot the admin username and password
Post by: jraju on December 21, 2016, 06:25:17 PM

Hi, Thanks . So, i could not check for any firmware update without reset. Is it correct? Please also some few lines on how to do firmware update of my dlink router

Title: Re: can i access router page , if i forgot the admin username and password
Post by: FurryNutz on December 21, 2016, 07:28:59 PM

Please check with your regional D-Link support web site for latest FW updates.
Please follow this to apply any FW updates:
Link> >FW Update Process (http://forums.dlink.com/index.php?topic=42457.0)