D-Link Forums

D-Link Enterprise => DGS-1100-Series => Topic started by: ikkz on January 06, 2017, 03:16:09 AM

Title: Problem DGS-1100-08 Web-based configuration
Post by: ikkz on January 06, 2017, 03:16:09 AM

I have a problem with my switch DGS-1100-08 Web-based configuration

I use 3 switches DGS-1100-08 in my office place (all latest firmware)
I manual reboot them once a week. So I can use reboot function on web-based as usual.

Last week, all of them normally operated but I cannot pass the login page on one of them.

I try as step below
- open login page
   -> Display login page normally
- login with correct password 
   -> Page refresh then back to login page again
- login with incorrect password
   -> Display incorrect password error
- push hard reset button
- change my PC IP address for connect to default switch IP address
- open login page on default IP address
   -> Display login page normally
- login with default password
   -> Display first page as normal I can config everything.
- change switch IP address and my PC IP address
- go to login page on new configured IP address
   -> Display login page normally
- login with default password
   -> Page refresh then back to login page again
- login with incorrect password
   -> Display incorrect password error

Now hard reset and restore my backup configuration. It operate normally but can't config anymore.
I can't understand what happen on one of my switch.
I cannot config everything after I changed its IP address.
Have tried IE, Chrome, Safari, and Firefox.

Please help!

Title: Re: Problem DGS-1100-08 Web-based configuration
Post by: FurryNutz on January 11, 2017, 06:36:52 AM

Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)

• What Hardware version is your DGS?
• Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the DGSs web page.
• What region are you located?

What OS Platform are you using? Windows or Mac?

Title: Re: Problem DGS-1100-08 Web-based configuration
Post by: ikkz on January 12, 2017, 06:45:13 AM

Dear, FurryNutz

• DGS1100-08 hardware A1
• Latest firmware 1.10.039. Downloaded from Official DGS web page.
• ฺI bought them from Thailand(SEAsia), and also use locally
• ฺWindows7 64bit

Title: Re: Problem DGS-1100-08 Web-based configuration
Post by: FurryNutz on January 13, 2017, 02:32:52 PM

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.

Title: Re: Problem DGS-1100-08 Web-based configuration
Post by: armandoazcano on February 03, 2017, 10:48:55 AM

I have the same problem.

I try to connect from other network and i can't do it, The  password are ok, but when I click ok, the browser show the login form again.

If I put a bad password, the browser shows Wrong passwrod, but if i put the correct password, the form is reloaded.

If I connect the computer to the same network, connected directly to the switch, all works fine.

Any idea ?

Thx.
Armando

Title: Re: Problem DGS-1100-08 Web-based configuration
Post by: FurryNutz on February 03, 2017, 10:59:03 AM

What browser are you using? Try FF?
Be sure to clear all browser caches before opening the link. Close then re-open the browser then go to the web page.
Disable any browser security plug-ins or PC security software temporarily.

Quote from: armandoazcano on February 03, 2017, 10:48:55 AM

I have the same problem.

I try to connect from other network and i can't do it, The  password are ok, but when I click ok, the browser show the login form again.

If I put a bad password, the browser shows Wrong passwrod, but if i put the correct password, the form is reloaded.

If I connect the computer to the same network, connected directly to the switch, all works fine.

Any idea ?

Thx.
Armando