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The Graveyard - Products No Longer Supported => D-Link Storage => DNS-320L => Topic started by: nahla on February 06, 2017, 08:37:33 AM

Title: sharecentre management tab has disappeared....how do i get it back?
Post by: nahla on February 06, 2017, 08:37:33 AM

hi there.
when accessing my DNS-320L via browser, i'm not seeing all the navigation options i normally do.
for one, the management tab disappears as soon the page laods and can't be found anywhere.
the enabled add-ons in the the applications tab don't contain all the installed add ons, so that's weird too.

i've tried 3 browsers and seem to be having the same issue on all.
i've re-started both the NAS and the computer multiple times and the tab is still missing.

thanks for any and all suggestions  :D

Title: Re: sharecentre management tab has disappeared....how do i get it back?
Post by: FurryNutz on February 06, 2017, 08:53:58 AM

Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)

• What Hardware version is your DNS? Look at the sticker behind or under the device.
• Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the DNSs web page under status.
• What region are you located?

Be sure the browser caches are cleared, then exit the browser, then restart the browser then navigate to the DNS web page...

Title: Re: sharecentre management tab has disappeared....how do i get it back?
Post by: nahla on February 06, 2017, 11:15:45 AM

hey there.
thanks for the quick reply.

HARDWARE VERSION: A3

FIRMWARE VERSION: 1.07
[couldn't access STATUS on the sharecentre page in browser it's gone too....had to use the mydlink web connection]

located in NORTH AMERICA

did clear browser cache and restarted: no luck.

this is what the sharecentre screen looks like, so you can see how much is missing :(
http://imgur.com/a/56ihb

thanks for your help.

Title: Re: sharecentre management tab has disappeared....how do i get it back?
Post by: FurryNutz on February 06, 2017, 11:22:27 AM

You might try a factory reset and then clear browsers cache again, exit browser then re-open browser and see. Factory reset only clears the DNS configuration is all, no data loss.

Title: Re: sharecentre management tab has disappeared....how do i get it back?
Post by: ivan on February 07, 2017, 10:51:19 AM

What operating system on your computer and what are the security settings?

Have you tried accessing the NAS using the browser on a tablet or smart phone?  If so does it give the same results?