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The Graveyard - Products No Longer Supported => Routers / COVR => DIR-655 => Topic started by: kevinla on February 09, 2017, 07:21:16 PM

Title: Tablet crashes Wi-Fi connection
Post by: kevinla on February 09, 2017, 07:21:16 PM

Just bought at Lenovo Tab 3 8 Android tablet.   Connected to internet. Internet crashes. Phone service stops working as well. Other three computers unable to connect to internet.

Turn off tablet, everything works.

What is going on here?

Title: Re: Tablet crashes Wi-Fi connection
Post by: FurryNutz on February 09, 2017, 07:28:24 PM

Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)

• What Hardware version is your router? Look at sticker under the router case.
• Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the routers web page under status.
• What region are you located?

Wireless Configurations]

• What wireless modes are you using?
• 2.4Ghz Routers only: Try single mode G or N or mixed G and N?
• Channel Width set for Auto 20/40Mhz or try 20Mhz only.
• Try setting a manual Channel (http://en.wikipedia.org/wiki/Wireless_channels) to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear. 13 for EU regions.
• What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES (http://en.wikipedia.org/wiki/Advanced_Encryption_Standard), so you might want to try TPIK (http://en.wikipedia.org/wiki/Temporal_Key_Integrity_Protocol) only or Auto TPIK and AES.

Title: Re: Tablet crashes Wi-Fi connection
Post by: kevinla on February 12, 2017, 05:57:49 PM

Quote from: FurryNutz on February 09, 2017, 07:28:24 PM

• 2.4Ghz Routers only: Try single mode G or N or mixed G and N?

 This was the solution!

Thanks!

Title: Re: Tablet crashes Wi-Fi connection (RESOLVED)
Post by: FurryNutz on February 12, 2017, 07:34:55 PM

Glad you got it working. Enjoy.  ;)