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The Graveyard - Products No Longer Supported => D-Link Storage => DNS-320 => Topic started by: zforray on February 10, 2017, 05:44:14 AM

Title: Adding 2nd drive to DNS-320L caused thermal shutdown
Post by: zforray on February 10, 2017, 05:44:14 AM

Last night I added a 2nd drive to my DNS-320L.  Everything looked good.  Formatted and mounted.  Started copy ~500GB of files to in and went to sleep.  This morning I found the copy had failed part of the way.  After I couldn't open the mountpoint, I checked and saw there wasn't any power to the DNS-320L.

After powering up and logging in, I see it says the internal temperature reached 135-degrees and it shut down.  No the unit isn't blocked in any way that restricts airflow.

So, what should I do? 

As I was typing this, I just noticed the fan isn't moving.  Is it supposed to always spin or just on demand?

Title: Re: Adding 2nd drive to DNS-320L caused thermal shutdown
Post by: FurryNutz on February 10, 2017, 07:38:22 AM

Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)

• What Hardware version is your DNS? Look at the sticker behind or under the device.
• Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the DNSs web page under status.
• What region are you located?

Can you check the fan settings in the UI to see if you can change the fan speed at all?

I recommend regardless of internal fan settings, get you one of these to place under the DNS:
https://www.walmart.com/ip/Onn-Laptop-Cooling-Pad/47891427 (https://www.walmart.com/ip/Onn-Laptop-Cooling-Pad/47891427)