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The Graveyard - Products No Longer Supported => IP Cameras => DCS-5222L => Topic started by: vaccer2001 on May 12, 2017, 05:21:19 AM

Title: Registration second camera
Post by: vaccer2001 on May 12, 2017, 05:21:19 AM
I was given two Dlink 5222l cameras several months ago. I was able to register one camera. However when I try to register the second camera it will not register. I have a valid IP address but in the last step to register against my Comcast network the Dlink camera goes from green to red after starting. I think it might be because the previous owner registered this camera (just a guess). He does not have any of the information he used at the time he had the cameras. If I am correct that this camera is already registered at his account how can I register it to my account.
Title: Re: Registration second camera
Post by: FurryNutz on May 12, 2017, 10:08:35 AM
I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.