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The Graveyard - Products No Longer Supported => Routers / COVR => DIR-880L => Topic started by: Jason2017 on June 14, 2017, 06:13:11 PM

Title: DIR-880L Not Connecting in mydlink, browser or Android App.
Post by: Jason2017 on June 14, 2017, 06:13:11 PM

Anyone having any difficulty bringing up a DIR-880L router in their myDlink app or browser window?    I keep getting "Unable to access you DIR-880L" no matter if I try from my app on my phone or browser (Chrome or IE).  It does not come up if I try at home or away from home.   It does show listed in "My Devices" and has a green circle with a check mark.

Thanks,
Jason...

Title: Re: DIR-880L Not Connecting in mydlink, browser or Android App.
Post by: FurryNutz on June 15, 2017, 08:32:46 AM

Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)

• What Hardware version is your router? Look at sticker under the router case.
• Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the routers web page under status.
• What region are you located?
• Are you wired or wireless connected to the router?

Internet Service Provider and Modem Configurations

• What ISP Service do you have? Cable or DSL?
• What ISP Modem Mfr. and model # do you have?

Are you at home or remote when trying to access the router?

Title: Re: DIR-880L Not Connecting in mydlink, browser or Android App.
Post by: Jason2017 on June 19, 2017, 02:39:30 PM

Sorry for the delay.  I'm able to pull up he router from the myDLink app on my phone while at home now and will have to try when I am away.  I haven't made any changes so I'm not sure why it is working now.

But, to answer your questions...
- Hardware Version (H/W Ver.): A2
- Firmware (FW): 1.08WW
- South East, USA
- Wireless connection.

- ISP: FTC, Inc.  DSL
- ISP Modem: Comtrend ADSL2+ Bonded Router, NexusLink 5631

Right now, I am at home and it is working.  I'm able to pull up the DIR-880L in mydlink Lite without any problems.   I will test it later when I am away from home.   

Thanks for the reply.

Title: Re: DIR-880L Not Connecting in mydlink, browser or Android App.
Post by: FurryNutz on June 19, 2017, 11:18:43 PM

Is the ISP modem fully bridged? DSL using PPPoE or Dynamic connection with the ISP service?

Title: Re: DIR-880L Not Connecting in mydlink, browser or Android App.
Post by: Jason2017 on June 20, 2017, 03:17:53 PM

The DSL modem is fully bridged to the DIR-880L.  The DIR-880L is handling the login via PPPoE.

Title: Re: DIR-880L Not Connecting in mydlink, browser or Android App.
Post by: FurryNutz on June 20, 2017, 04:33:20 PM

Can you log into the mydlink.com site and see if it's online there while your at home?

Title: Re: DIR-880L Not Connecting in mydlink, browser or Android App.
Post by: Jason2017 on June 20, 2017, 05:14:53 PM

Yes and it is.  And its mydlink page looks a little different today than it has in the recent past.   Updates?

Title: Re: DIR-880L Not Connecting in mydlink, browser or Android App.
Post by: FurryNutz on July 01, 2017, 11:01:33 AM

I had mine online yesterday and was appearing on my iphone with the mydlink Lite app...