D-Link Forums
The Graveyard - Products No Longer Supported => Routers / COVR => DIR-655 => Topic started by: flyboynm on August 01, 2009, 11:33:13 AM
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I keep getting wireless disconnects. I have followed every single post on here re: wireless resets and NONE have fixed it. Some claim it is SEP, but I am not running SEP at all. Some say it is the NIC on one of my wired PCs, but that isn't the case. I still get wireless disconnects when my laptop is the only thing hooked up. I have placed the router on a line conditioner and therefore it isn't a power issue.
My laptops and desktops have not had a problem previously with any other routers. I have tested with 6 other routers without a problem. When you do tech support for a living, you tend to figure out that if you replace part a with part b and the system no longer works, but it works with part a, c and d, then part B is the problem. Part B in this case is the router.
DLink does not want to address the problems with this router. I have called in to tech support about these problems, but I get told to do a reset (which I have done about 100 times) and try again. I am about to go to my state's Attorney General, BBB and call the FCC and file complaints. The old "blame the other guy's equipment" does not wash here.
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Actually, since I work for the State of NM, and consult in the AG's office, I already know that the AG is willing to start an investigation beings THEY also have bought this router and have had issues with it. I showed them this forum where numerous people are having this same problem. Consumer protection laws in NM are different from where you are evidently.
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Man, you really are pathetic. LOL
Making a personal problem an AG issue is really something like abuse of power. No wonder the "biggest democracy in the world" has issues. ;D
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LOL! man this is funny... alright guys lets settle down..
although flyboy... that sounds pretty good... its like "finally someone else is taking action and helping people"
but yeah, hopefully dlink knows whats their problem with the routers and fixes ALL of the mess they made. or else they're in big trouble?
Ive seen other forums, the DIR-825 has even more problems then the dir-655 and so on.
I heard that linksys responds QUICKLY to their problems, like if their product starts to crash, they get on it right away. but thats what i heard i dont know is its true. (resources are from friends cause they are linksys people)
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LOL! man this is funny... alright guys lets settle down..
although flyboy... that sounds pretty good... its like "finally someone else is taking action and helping people"
but yeah, hopefully dlink knows whats their problem with the routers and fixes ALL of the mess they made. or else they're in big trouble?
Ive seen other forums, the DIR-825 has even more problems then the dir-655 and so on.
I heard that linksys responds QUICKLY to their problems, like if their product starts to crash, they get on it right away. but thats what i heard i dont know is its true. (resources are from friends cause they are linksys people)
I have a rev A2 that I got over a year ago. It was running fine until I I upgraded to 1.21+. Its been so bad I even tried to buy a new router.
I bought the linksys flagship 610n. I had to return it. I was getting wireless restarts every couple of minutes. Go read some reviews on newegg for it. I ended up getting a dir-825 running its original firmware and its been great.
I am not saying that the 655 problems should be ignored, but linksys certainly isn't in any better shape with hardware (and support wasn't any better).
I blame a lot of this on the actual hardware that companies like d-link use in their routers.. I have done a lot of research of consumer routers, and they are almost all bad.
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I have a rev A2 that I got over a year ago. It was running fine until I I upgraded to 1.21+. Its been so bad I even tried to buy a new router.
I bought the linksys flagship 610n. I had to return it. I was getting wireless restarts every couple of minutes. Go read some reviews on newegg for it. I ended up getting a dir-825 running its original firmware and its been great.
I am not saying that the 655 problems should be ignored, but linksys certainly isn't in any better shape with hardware (and support wasn't any better).
I blame a lot of this on the actual hardware that companies like d-link use in their routers.. I have done a lot of research of consumer routers, and they are almost all bad.
ooh gee wow, thanks for the heads up! haha wow i actually was thinking of getting the linksys 610n and for the dir-825, wow thats pretty interesting. probably cause the people who updated the firmware, thats when it started being all messed up. I had experience with my cousins dir-825 and it crashed a lot (cause he updated his firmware) and also that when he switched to the dir-655, the dir-655 has better wifi signal.
but yeah, good information! i shall keep that in mind.
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As you can read in several threads, some issues cannot be reproduced by Dlink, not even RMA'd devices. I've tried reproducing issues by replicating the settings (and sometimes the network topology), but no luck either. And if you want to solve something you need to reproduce in order to find the culprit, right?
It's also very difficult to make a distinction between issue caused by the router or the client/other network devices. But any PC savvy would know how a PC setup can go wrong.
Anyway, the RMA option is quite efficient. So if you are certain the router hardware is the issue: just RMA it. Also, there have been regular updates from Dlink so you can't say they are not putting in any effort. And apart from suggestions to this, there has not been any evidence of design flaws.
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I keep getting wireless disconnects. I have followed every single post on here re: wireless resets and NONE have fixed it. Some claim it is SEP, but I am not running SEP at all. Some say it is the NIC on one of my wired PCs, but that isn't the case. I still get wireless disconnects when my laptop is the only thing hooked up. I have placed the router on a line conditioner and therefore it isn't a power issue.
My laptops and desktops have not had a problem previously with any other routers. I have tested with 6 other routers without a problem. When you do tech support for a living, you tend to figure out that if you replace part a with part b and the system no longer works, but it works with part a, c and d, then part B is the problem. Part B in this case is the router.
DLink does not want to address the problems with this router. I have called in to tech support about these problems, but I get told to do a reset (which I have done about 100 times) and try again. I am about to go to my state's Attorney General, BBB and call the FCC and file complaints. The old "blame the other guy's equipment" does not wash here.
What firmware are you running?
Some hardware just dose not work well with others, for example back in the day when jumpers on hard drives was an issue with some mainboards and making them slave drives.
How about power saving feature on your nic's?
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Not all fixes work for every situation . Try posting a question before you slam dlink. I have worked with other brands of routers in the past they all have their problems.
I wouldn't get so worked up about this.
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Not all fixes work for every situation . Try posting a question before you slam dlink. I have worked with other brands of routers in the past they all have their problems.
I wouldn't get so worked up about this.
+1
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Man, you really are pathetic. LOL
Making a personal problem an AG issue is really something like abuse of power. No wonder the "biggest democracy in the world" has issues. ;D
ahahahahahaahaha.....
Also, I got around the issues I've been having in the past... I don't utilize wireless on it anymore.
Pretty much just said 'screw it', ran cat5 and have been happy :)
(Obviously this isn't intended to solve anybody's issues.)
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Cannot be reproduced? I reproduced the 'settings cannot be saved' issue mentioned on this forum in 60 minutes after turning it on for the first time (Firmware 1.21EU, 2008/11/03). Seems I can only get around this problem by never disabling the Wireless LAN. How strange is that? ??? Sorry to say, but no more D-Link for me.
btw... I would gladly help you reproduce it, I just don't think I can convince you that it is a D-Link problem. From looking at your other replies on this forum it's probably due to my own stupidity. If your check from D-Link ever bounces you can always apply for the job below
http://www.welovetheiraqiinformationminister.com/
I'm just quoting what's been said. If that's propaganda...
If you wanna help out send Dlink the directions.
I'm just not crying along with the Dlink bashers. My device works perfectly fine in all kinds of setups, so why should I bash them? If there's a structural problem I really like to know how come my device works fine. So, any comments or logical explanation at that?
PS: 'Dlink's check', that's really a good one :-* - Best part is: they don't have to send it, having a fully functional device is enough ;D
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I'm just quoting what's been said. If that's propaganda...
If you wanna help out send Dlink the directions.
I'm just not crying along with the Dlink bashers. My device works perfectly fine in all kinds of setups, so why should I bash them? If there's a structural problem I really like to know how come my device works fine. So, any comments or logical explanation at that?
In that case I suggest we trade devices and see if you can get mine as stable as your one seems to be. For now it seems I cannot disable wireless when I want to and that is not a workable setup for me.
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No problem. Just drop it by.
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No problem. Just drop it by.
How and where?
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I have the DIR-655 disconnect problems described in this and other forums. I have been in touch with tech support several times. The last time they had me load the latest firmware (1.31). However, there were still web sites that I could not access and I kept losing my wireless connection - FREQUENTLY. I read to resolve this problem (not sure which forum) to disable VPN and have not had a single problem since. I like this router now but I am disappointed in the range - not much more than my WRK54G, but is somewhat faster.
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How and where?
any weekend you would like to visit The Netherlands
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Judging by the TLD on Hotzenwalder's e-mail address this might actually come to pass. You two should get more specific via PM or perhaps off-line. Report back if the switched units work and for whom, inquiring minds want to know!
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Actually I am in The Netherlands every weekend, every day to be more specific since I live here ;)
Postal code 2741.
This weekend I will take a look at the wireless features to see if it interferes with my Ziggo modem or not and I will do another check to see if I can reproduce the saving errors.
It seems other brands of routers also have problems so for now I will stick with D-Link. I guess the grass is always greener on the other side of the fence. If it still gives me problems that can't be overcome I can put it up for sale at Marktplaats ;D
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Actually, since I work for the State of NM, and consult in the AG's office, I already know that the AG is willing to start an investigation beings THEY also have bought this router and have had issues with it. I showed them this forum where numerous people are having this same problem. Consumer protection laws in NM are different from where you are evidently.
flyboynm is right and I don't know why everyone is giving him a hard time. There are Consumer Protection Laws. Obviously, the BBB is next to contact when you are unhappy with the company support. After that, the Dept of Consumer Affairs, and eventually the State Attorney General. That's pretty much the same in any state. We should take a stand to get this issue resolved instead of waiting around like cattle hoping the grass is greener on the other side of the fence. The company and tech support do have an obligation to ensure their product is functional. If this was your cell phone, digital camera, etc., I doubt you would be waiting around for a new firmware; the item would be returned for a full refund.
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The company and tech support do have an obligation to ensure their product is functional. If this was your cell phone, digital camera, etc., I doubt you would be waiting around for a new firmware; the item would be returned for a full refund.
You would have made more sense if you were consistent: When it comes to cell phones, digital cameras you assume everybody would ask for a refund, while you support taking legal action when it concerns a router.
IMHO it's very simple: if you don't like the product or it does not live up to your expectations (or it doesn't work), simply return it, get a refund and buy a Linksys (that also has issues). Legal actions in this category are more 'ego' driven steps than a practical solution.
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Im actually thinking of buying the belkin N+. looking from cnet.com its ranking is pretty high. The only reason why i might buy it is cause i really need that USB port on the router.
Don't look at any ranking, look into the forums of this brand/device.
my other plan is just to buy a new printer with wifi/network ready
Much better !
My printers are networked and there are no problems. My DIR is just a router and doing its job without a glitch.
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so i found a glitch.. haha i thought it was just a one time deal but..
every 7 to 9 days, the router restarts itself.. like the connection time resets, and then I am forced to reboot the device again because it just lags my internet.
between those days, the router is great but after 7 to 9 days, it resets by itself and i have to reset it again by unplugging the router and plugging it back in. how strange...
other strange thing. some computers have no problems but others do. one of my computer does not have any internet problem but the others do. so if i restart my router, then all computers are ok...
i dont know, i just a fix. i dont know whats going on. it may be my computer? it might be the router. any tips?
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You would have made more sense if you were consistent: When it comes to cell phones, digital cameras you assume everybody would ask for a refund, while you support taking legal action when it concerns a router.
IMHO it's very simple: if you don't like the product or it does not live up to your expectations (or it doesn't work), simply return it, get a refund and buy a Linksys (that also has issues). Legal actions in this category are more 'ego' driven steps than a practical solution.
I might not be consistent, but at least not narrow minded. The majority of owners are past the return period to get a refund. Believe me, if Dlink would offer me a refund, I'd take it and run and never look back. Unfortunately, many of these companies will not respond to you until it goes to the BBB, etc. Additionally, I've owned many Linksys products and have only had 1% of the problems that I have had with Dlink.
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I've also gotten more done by going through the BBB, Consumer Affairs, and the State Attorney General than I have ever gotten done by begging Customer Service / Technical Support for assistance. So, I can't say it is "ego driven", but more "success driven".
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ahh and you have the firmware 1.32? and yeah same here, theres no glitch when the DNS relay is disabled... and since the shareport is not in use, its actually stable for me
Using Shareport (perfectly on both wired and wireless clients) and DNS relay/Advanced DNS (also no problems). So either you have a faulty device (production issues?) or a network device messing up (TCPIP stack?). I don't buy it that the firmwares are defective since (also statistically) there's no chance my device is in fact the odd one out... ???
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I have the A2 revision and running the latest 1.32 version (release)
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Phew...many possible options. There could be an issue in your LAN causing this or the installation/network config of the OS on the clients. To be honesteverything works fine here, and I've never had real serious issues. I did with the old version of Shareport and 1.21 firmware, it crashed on my laptop/lost connection with the devices.
You can try to download the recent version that's posted, reflash the firmware and do a manual configuration of the router.