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The Graveyard - Products No Longer Supported => D-Link Multimedia and USB => DSM-520 => Topic started by: jmalves on August 11, 2009, 12:44:09 PM

Title: Active-TV fails to intall win XP pro
Post by: jmalves on August 11, 2009, 12:44:09 PM

I have been trying to install the Active-TV software (Active-TVsetup2.57.3034) and during the installation it requires Active-TV Server. I click to install this requirement and it fails to install.
Does anybody has a solution for that.

I am running Win XP PRO OS (latest updates up to now) and AVG 8.5 free edition. I also turned off the Windows firewall but the problem remains the same.

Thanks.

JM

Title: Re: Active-TV fails to intall win XP pro
Post by: ECF on August 14, 2009, 10:16:11 AM

Try disabling AVG as well as the firewall and try it. Is it 32 bit or 64 bit OS?

Title: Re: Active-TV fails to intall win XP pro
Post by: jmalves on August 17, 2009, 05:04:23 AM

32 Bits.

I am not sure I really turned the AVG off but I run the Active-TV installation and it failed again.

Many thanks.

Title: Re: Active-TV fails to intall win XP pro
Post by: ECF on August 17, 2009, 01:26:54 PM

Does your PC have Windows media player 11 installed NET Framework 1.1 or higher must also be installed on your PC for Active-TV support.

Title: Re: Active-TV fails to intall win XP pro
Post by: jmalves on August 17, 2009, 09:12:26 PM

Yes, it has. I can also play my files thru the WMplayer. It works ok.

Title: Re: Active-TV fails to intall win XP pro
Post by: ECF on August 18, 2009, 09:14:00 AM

Have you tried installing it to another PC if you have one available? You may also want to try downloading another copy and try it again.