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The Graveyard - Products No Longer Supported => IP Cameras => DCS-5222L => Topic started by: cycykewl on September 05, 2017, 07:08:35 AM

Title: Zoom not working
Post by: cycykewl on September 05, 2017, 07:08:35 AM
Hi,

I cannot get working zoom on my DCS 5222 LB1 camera ! Does anyone have any issue on that ?

thx in advance
Title: Re: Zoom not working
Post by: FurryNutz on September 05, 2017, 10:43:30 AM
Link>Welcome! (http://forums.dlink.com/index.php?topic=49573.0)


What Mfr and model is the main host router?
What wireless modes are you using?

How are you trying to use the Zoom function? Mobile app or Web browser thru the cameras web page?
Title: Re: Zoom not working
Post by: RYAT3 on September 05, 2017, 02:35:54 PM
I'm on older firmware 5222lb1 and a few versions behind mobile android app ( 3.5 and above perhaps? ).

UnPinch to zoom works for me.
Title: Re: Zoom not working
Post by: cycykewl on September 06, 2017, 02:46:25 AM
Hi,

Quote from: FurryNutz on September 05, 2017, 10:43:30 AM
Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)
Link not working for me :(

Quote from: FurryNutz on September 05, 2017, 10:43:30 AM
  • What Hardware version is your DCS? Look at the sticker behind or under the camera.
IP Camera Name   XXXX
Heure et date   Mer   Sept   6  11:33:23 2017
Version du microprogramme    2.14.04
Hardware Version   B
MCU Version   20140207
Adresse MAC   B0:C5:54:30:CB:42
Adresse IP   192.168.1.20
Masque de sous-réseau IP   255.255.255.0
Passerelle par défaut    192.168.1.1
DNS principal    192.168.1.1
DNS secondaire   0.0.0.0
PPPoE    Désactiver
DDNS    Désactiver
version de l'agent   2.1.0-b02
Quote from: FurryNutz on September 05, 2017, 10:43:30 AM
  • Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the DCSs web page under status.
2.14.04
Quote from: FurryNutz on September 05, 2017, 10:43:30 AM
  • What region are you located?
I come from france
Quote from: FurryNutz on September 05, 2017, 10:43:30 AM
What Mfr and model is the main host router?
This is SFR router (NB6V-MAIN-R3.4.5)
Quote from: FurryNutz on September 05, 2017, 10:43:30 AM
What wireless modes are you using?
802.11g
Quote from: FurryNutz on September 05, 2017, 10:43:30 AM
How are you trying to use the Zoom function? Mobile app or Web browser thru the cameras web page?
Zoom function do not work in any situation. mobile, web browser thru the cameras web page etc ...
For example :
(https://img11.hostingpics.net/thumbs/mini_741161test.jpg)
When I click on "zoom in" button, nothing is happening ...
Title: Re: Zoom not working
Post by: FurryNutz on September 06, 2017, 09:51:48 AM
Try IE11
or FF ESR browser: ftp.mozilla.org/pub/firefox/releases/52.3.0esr/ (http://ftp.mozilla.org/pub/firefox/releases/52.3.0esr/)