D-Link Forums
		D-Link Enterprise => DGS-3620-Series => Topic started by: skiyingi on October 31, 2017, 07:20:55 AM
		
			
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				I have a DGS-3620-28TC switch on my production network. I assigned it an IP some three years ago but I can no longer access it through the web using that IP. I can not also access it through the default IP(incase it reset to default settings). I badly need its MAC address. Any idea how I can achieve this?
			
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				It's IP show up on any network scans or router IP tables? 
 Try doing an ARP scan? Might help....
 
 With out having to do a factory reset. Can you get access to the physical switch? There should be a sticker on it I believe maybe...