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D-Link Wireless Access Points For Business => DAP-2360 => Topic started by: gmgdnj on July 18, 2018, 05:34:26 AM

Title: DAP 2360 power led blinking red HELP!
Post by: gmgdnj on July 18, 2018, 05:34:26 AM
Rather than starting a new thread, I will continue with this one as it is the same problem I am facing with one of my DAP2360's.

I have had this unit running perfectly for 2 years now. It is in an 8 device ARRAY. Some of our customers started complaining last week of the lack of wifi in their rooms. I could not locate/login to the device as normal so when physically arriving to its location, noticed the POWER LED flashing, LAN LED on, and the WIFI LED off. I have put in a support request to DLink but, because this is over 2 years old, 2 years 5 months to be exact, not sure if I will get anything without having to pay.

Anyone here have any knowledge of this issue?  The OP never came back to advise if resolved or not.

Thanks

Gregg
Title: Re: DAP 2360 power led blinking red HELP!
Post by: FurryNutz on July 18, 2018, 06:25:01 AM
Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)


Are you using the included power adapter or PoE to power the unit?

Can you access the DAPs web page at all after factory resetting the DAP?

I don't see any other information regarding the Red Blinking LED in the user manual so you may need to phone contact D-Link support and ask about it...
Title: Re: DAP 2360 power led blinking red HELP!
Post by: gmgdnj on July 18, 2018, 10:02:28 AM
Ok you adjusted the thread, cool.

I am located in Italy. I have forced reset, no change. I have no access whatsoever to the device. Prior to reset, I tried with the assigned IP, after reset I tried the factory IP, nothing. The device is not seen on network by the ARRAY master, nor by the modem ping, nor by random pinging from other devices. I have tried other ports from the switch, other switches, and direct connect. WIFI does not see at all.

Using original power supply, tried to PoE it, and bought a new power supply just in case. Still no change.


Title: Re: DAP 2360 power led blinking red HELP!
Post by: FurryNutz on July 18, 2018, 10:09:55 AM
Sounds like you've done all the troubleshooting you can. Even the power supply. I would presume that the DAP unit is probably dead. You can contact your regional D-Link support office to see if there is any RMA options available. I presume you'll need to get a new one.
Title: Re: DAP 2360 power led blinking red HELP!
Post by: gmgdnj on July 19, 2018, 04:33:54 AM
Yep started that already. Was hoping someone might know something about this problem so I can fix in house. I have 5 others that are dead too, generation before this one I believe, DWL3200 series. All those gad a GROUND whine before death lol.

Thanks anyway
Title: Re: DAP 2360 power led blinking red HELP!
Post by: FurryNutz on July 19, 2018, 06:47:24 AM
Good Luck.