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The Graveyard - Products No Longer Supported => Routers / COVR => DIR-655 => Topic started by: anonposter on August 23, 2009, 08:40:40 AM

Title: Spontaneous Wireless Restarts
Post by: anonposter on August 23, 2009, 08:40:40 AM
I upgraded to firmware 1.32 a week ago.  Configured all the settings manually (no import).  DNS Relay is unchecked, WPA2, specified channel, MAC filtering.  Everything else is disabled (securespot, qos, etc.)  Nothing special about network topology.  Have router hardwired to cable modem and pc.  Other PCs connect wirelessly.  I have Trend Micro as my personal firewall on all PCs.  Nothing in those logs correspond to the wireless restarts.  I've had 24 restarts since Tuesday.  Can anyone direct me on what could be causing these and/or what I can do to stop these? 

I've read the other posts and they all seem to center around enabling functions in Norton or McAfee.  I believe I've set everything appropriately in Trend Micro.  Anyone else solve this?
Title: Re: Spontaneous Wireless Restarts
Post by: jason1722x on August 23, 2009, 09:16:27 AM
Just a few thoughts to check out.

Power saving feature on your nic's?

Are you running MAC filtering with a DHCP Reservations List?

Do you have the router close to other 2.4ghrz devices?

Title: Re: Spontaneous Wireless Restarts
Post by: lookez on August 23, 2009, 09:39:56 AM
Having the same problem...

Power saving feature on your nic's?

Are you running MAC filtering with a DHCP Reservations List?
Yes

Do you have the router close to other 2.4ghrz devices?
Yes, mouse, wireless phone, bluetooth stuff.
Title: Re: Spontaneous Wireless Restarts
Post by: jason1722x on August 23, 2009, 09:58:16 AM
Having the same problem...

Power saving feature on your nic's?

Are you running MAC filtering with a DHCP Reservations List?
Yes

Do you have the router close to other 2.4ghrz devices?
Yes, mouse, wireless phone, bluetooth stuff.

NIC's could be shutting off when going into sleep mode.

Wireless Phone could cause issues, try moving something if you can.
Title: Re: Spontaneous Wireless Restarts
Post by: anonposter on August 23, 2009, 12:25:41 PM
I'll have to check on the NIC.  It's a Dlink N-series 552 or something like that.  However, why would a sleeping NIC cause a router to reboot?  I would think that would have zero effect on the status of a router.  It's the router itself that has the "wireless restart" issue, not a intermittent NIC connection that I'm trying to solve.

I only have 3 devices that run 2.4ghz, a couple wireless mice and a keyboard.  I cannot say what types of interference I'm getting from other houses around mine.  However, wouldn't that just create noise?  Would they have any impact to force a router to restart its wireless radio?
Title: Re: Spontaneous Wireless Restarts
Post by: Demonized on August 23, 2009, 01:06:15 PM
Post your log so we can see what actually happens. Just to make sure we're on the same definition page.
Title: Re: Spontaneous Wireless Restarts
Post by: jason1722x on August 23, 2009, 04:03:50 PM
I'll have to check on the NIC.  It's a Dlink N-series 552 or something like that.  However, why would a sleeping NIC cause a router to reboot?  I would think that would have zero effect on the status of a router.  It's the router itself that has the "wireless restart" issue, not a intermittent NIC connection that I'm trying to solve.

I only have 3 devices that run 2.4ghz, a couple wireless mice and a keyboard.  I cannot say what types of interference I'm getting from other houses around mine.  However, wouldn't that just create noise?  Would they have any impact to force a router to restart its wireless radio?
Your nic gose to sleep and disconnets, When you wake the system up it wakes up. You get the Idea.
Your title "Spontaneous Wireless Restarts" never said anything about the Router, just wireless restarts.
Title: Re: Spontaneous Wireless Restarts
Post by: davevt31 on August 23, 2009, 04:07:52 PM
Down load inssider and check out what is transmitting in your area.

http://www.metageek.net/products/inssider
Title: Re: Spontaneous Wireless Restarts
Post by: anonposter on August 23, 2009, 04:34:33 PM
Your nic gose to sleep and disconnets, When you wake the system up it wakes up. You get the Idea.
Your title "Spontaneous Wireless Restarts" never said anything about the Router, just wireless restarts.

Haha!  You're right, I never actually said what was occuring.  I was noticing a high number of errors and lost packets.  The 655 has always been that way but recently I had some time to research it.  I decided to look at the routers logs and I see multiple entries that say "Wireless Restart".  Unfortunately, I won't be back at that pc for another week, so I can't post the logs until then.  I can summarize though... I'm not seeing anything out of the ordinary.  You see standard messages about this item being blocked, the occasional "received deauthentication" message, and then out of nowhere, "Wireless Restart".  The router itself does not reboot or I'd probably lose that log.  Looks like its just relaunching the wireless radio.
Title: Re: Spontaneous Wireless Restarts
Post by: jason1722x on August 23, 2009, 04:40:03 PM
Haha!  You're right, I never actually said what was occuring.  I was noticing a high number of errors and lost packets.  The 655 has always been that way but recently I had some time to research it.  I decided to look at the routers logs and I see multiple entries that say "Wireless Restart".  Unfortunately, I won't be back at that pc for another week, so I can't post the logs until then.  I can summarize though... I'm not seeing anything out of the ordinary.  You see standard messages about this item being blocked, the occasional "received deauthentication" message, and then out of nowhere, "Wireless Restart".  The router itself does not reboot or I'd probably lose that log.  Looks like its just relaunching the wireless radio.
Who knows the radio unit of the router maybe faulty, but you have to check out other settings and try to rule that out.
I suggest you change to only the radio type of the cards you are using. B,G,N
Start a DHCP Reservations List if you have not already.
Turn off auto scan in wireless setup.
Title: Re: Spontaneous Wireless Restarts
Post by: anonposter on August 23, 2009, 08:16:50 PM
Thought of those...

1.  Autoscan is off.  Selected channel 1, which is the least used in my area according to network stumbler.
2.  Router is set to mixed g & n.  Need both
3.  All connected equipment have reserved IPs associated with their MAC id.  Additionally, those same mac ids are used while filtering.

Relying on memory, I think the only setting that isn't set to a specific configuration is the Auto 20/40 mhz setting.  I should note that the router I'm using is an A4.  Incidentally, I also have an A2 that I've put through the same tests with similar results.  I'm truly at a loss.
Title: Re: Spontaneous Wireless Restarts
Post by: davevt31 on August 23, 2009, 10:10:54 PM
Do you have a wired PC connected to the router that is a nVidia based board?

I used to get the wireless restarts when my wired PC first booted up in the morning due to the nVidia Network Access Manager.  I had the 2 onboard NICs teamed together and this caused an entry for the wireless restart, the router never rebooted just the radio.
Title: Re: Spontaneous Wireless Restarts
Post by: jason1722x on August 24, 2009, 06:37:16 AM
Haha!  You're right, I never actually said what was occuring.  I was noticing a high number of errors and lost packets.  The 655 has always been that way but recently I had some time to research it.  I decided to look at the routers logs and I see multiple entries that say "Wireless Restart".  Unfortunately, I won't be back at that pc for another week, so I can't post the logs until then.  I can summarize though... I'm not seeing anything out of the ordinary.  You see standard messages about this item being blocked, the occasional "received deauthentication" message, and then out of nowhere, "Wireless Restart".  The router itself does not reboot or I'd probably lose that log.  Looks like its just relaunching the wireless radio.
Are you getting dropped packets on the wired system? Change from "Auto 20/40" to "20".

Is your modem running DHCP? Turn off DHCP on the DIR 655 for awhile to see if you have any improvement.
Title: Re: Spontaneous Wireless Restarts
Post by: anonposter on August 24, 2009, 08:19:34 PM
davevt31  - The wired board is an ASUS P6T v2 Deluxe and I believe its an intel based board.

jason1722x - I believe that its solely on the wireless side.  All of the errors appear in the 3rd box when looking at wireless statistics (i think that is the page) which would mean that its solely on the wireless side.  However, while I'm sure that the errors are wireless, I cannot say whether they are related to the wireless restarts.  That will be hard to test as my g/f and daughter need to use the wireless pc as needed for school and work.  I don't know if my modem is running DHCP.  Since I have specifically reserved IPs for all my connected equipment, I think I can turn it off in the router without incident.  I will change the Auto 20/40 to "20" and turn off DHCP and see how that goes for a week.

Appreciate the suggestions all.
Title: Re: Spontaneous Wireless Restarts
Post by: jason1722x on August 25, 2009, 04:54:46 AM
You know there is another thread on the subject with 3 pages of comments that could help.

http://forums.dlink.com/index.php?topic=5851.0
Title: Re: Spontaneous Wireless Restarts
Post by: anonposter on August 25, 2009, 10:11:19 AM
Like I said in my first post, I had read that thread among others.  They all pointed to a Norton/McAfee issue.  I have neither on my computer.  I do have Trend Micro as my firewall.  I checked to see if the same "fix" could apply but it appears that all the rules setup for my firewall allows for the IPv6 transmissions.  So I don't "think" it's my firewall, but who knows.  I'm certainly not an expert in the field which is why I posted here. 

I always research other posts to solve my issue as its the fastest way to a fix.  I just didn't find my specific issue listed.
Title: Re: Spontaneous Wireless Restarts
Post by: perost on September 12, 2009, 06:57:20 AM
I have had the same problems with wireless restarts. Then I read somewhere that it could be related to DHCP - maybe Windows 7 or IPv6 - that caused some kind of buffer overflow in the DIR-655. Well, I have reserved all my addresses and it had been solid for 48 hours.  :D

Per
Title: Re: Spontaneous Wireless Restarts
Post by: tired on September 30, 2009, 10:28:24 AM
I had same problem and tried just about everything suggested in this forum.  Pixielark suggested in another thread changing the wireless mode from N to B+G as that worked instantly for him.  Worked instantly for me too so you might want to try it if you can live without the extra range or features that N provides.  In my case, living without N is much better than the constant freeze ups until new firmware comes out (assuming that will even fix the problem).
Title: Re: Spontaneous Wireless Restarts
Post by: smlunatick on September 30, 2009, 12:15:10 PM
There has been other replies, in other sections, stating that if the "DNS Relay" and / or the "Advanced DNS" features are enable, there can be wireless restarts.