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The Graveyard - Products No Longer Supported => IP Cameras => DCS-5222L => Topic started by: tpreadi on July 04, 2020, 05:55:36 PM

Title: DCS5-222L hundreds of false positives Motion Detection on Night Mode
Post by: tpreadi on July 04, 2020, 05:55:36 PM

I recently purchased this camera and it hasn't worked properly from day 1.  I took the camera to the service center and they replaced it.  The first camera was version B and this one Version A.  Same problem on both cameras  - On Day mode, it does not detect motion with some exceptions but can't work out why.  On night mode however I get hundreds and the first night I  had over 2 thousand emails.   I've sent emails to support to which I only received an automated reply. This camera is pretty useless and is of no use without the motion detect function working.  The Service Center here in Hong Kong is pretty useless as it's only an agent for D-Link as well as being agents for other companies  and not much English being spoken.
Anyone have any ideas how I can fix this.  I have an older DCS-5222L in Bangkok working without a problem.
Thanks

Title: Re: DCS5-222L hundreds of false positives Motion Detection on Night Mode
Post by: RYAT3 on July 04, 2020, 06:49:59 PM

Is your camera behind a window a night?

Are you using motion or PIR detection?