D-Link Forums

The Graveyard - Products No Longer Supported => Routers / COVR => DIR-825 => Topic started by: pusta on August 26, 2009, 11:15:24 AM

Title: RMAing 825 Rev A
Post by: pusta on August 26, 2009, 11:15:24 AM
I have been experiencing a ton of problems with my 825 Rev A, so I am calling support to RMA this router.  Two questions:

1. do I need to ship the current one back first, or will they ship me one and take a CC number as collateral?

2. Are they replacing Rev As with Rev Bs at this point?  Or will I get another Rev A back?  Is it worth it to push for a Rev B?
Title: Re: RMAing 825 Rev A
Post by: BassMan on August 26, 2009, 11:19:04 AM
I have been experiencing a ton of problems with my 825 Rev A, so I am calling support to RMA this router.  Two questions:

1. do I need to ship the current one back first, or will they ship me one and take a CC number as collateral?

2. Are they replacing Rev As with Rev Bs at this point?  Or will I get another Rev A back?  Is it worth it to push for a Rev B?


I'm quite happy with my Rev B (both DIR-825 and DWA-160).  If I read correctly, both the router and network-adapter hardware is moving from Atheros to Ralink.  It SOUNDS like Rev B DIR-825 allows Linux support, so it may have more of a future.
Title: Re: RMAing 825 Rev A
Post by: claykin on August 26, 2009, 01:26:16 PM
I'm quite happy with my Rev B (both DIR-825 and DWA-160).  If I read correctly, both the router and network-adapter hardware is moving from Atheros to Ralink.  It SOUNDS like Rev B DIR-825 allows Linux support, so it may have more of a future.

Dlink is not necessarily moving away from Atheros toward Ralink.  Yes, the DWA160 Rev A was Atheros and the Rev B is Ralink but I don't quite understand why Dlink did that.  It would have made more sense for the DWA160 Rev B to to be the Atheros 9002 chipset.

They should have created a new product with a Ralink chipset if they wanted one with same OEM as their new DIR-685.

I don't see a compelling reason to dump Atheros for Ralink.  Atheros has a better complete solution, CPU and Radios, than just about any other vendor out there.  When the true 3x3 450Mb/s radios are released we may see a change in the "leader" role but IMO right now its definitely not Ralink.
Title: Re: RMAing 825 Rev A
Post by: BassMan on August 27, 2009, 03:30:48 AM
Dlink is not necessarily moving away from Atheros toward Ralink.  Yes, the DWA160 Rev A was Atheros and the Rev B is Ralink but I don't quite understand why Dlink did that.  It would have made more sense for the DWA160 Rev B to to be the Atheros 9002 chipset.

They should have created a new product with a Ralink chipset if they wanted one with same OEM as their new DIR-685.

I don't see a compelling reason to dump Atheros for Ralink.  Atheros has a better complete solution, CPU and Radios, than just about any other vendor out there.  When the true 3x3 450Mb/s radios are released we may see a change in the "leader" role but IMO right now its definitely not Ralink.


I'm seeing conflicting info.  The DD-WRT folks (on their forum) seem to think the B1 hardware is Atheros: http://www.dd-wrt.com/phpBB2/viewtopic.php?t=54351&sid=51c0d076ca4f1b156cc1fa68d8975807 (http://www.dd-wrt.com/phpBB2/viewtopic.php?t=54351&sid=51c0d076ca4f1b156cc1fa68d8975807)

I certainly don't know...
Title: Re: RMAing 825 Rev A
Post by: smlunatick on August 28, 2009, 10:15:00 AM
Answers:

1) You need to ship your "defective" one before you get the replacement unit, unless you request a replacement unit to be shipped to you and give a credit card number as guaranty.

2) Replacement units normally will be the exact same revision level as the original defective one, unless the availability of "said" version is not possible.