D-Link Forums
COVR - D-Link Whole Home Systems => COVR-2202 => Topic started by: Ultra on September 10, 2020, 12:51:25 AM
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Hello, I have a covr 2202 the slave (Covr B) Suddenly disconnects randomly for no reason whatsoever, the master cover shows the slave connected after 5 mins but the slave cover doesn't reconnect whatsoever but I can't ping the slave although the main Mikrotik router shows that the DHCP lease is bounded to the Covr Slave. nothing works except restarting the slave machine.
I tried resetting, reset to factory settings, using ethernet cable between Covr A and B, nothing works the slave always disconnects at random times once or twice a day and sometimes once or twice a month. the Covrs are using the latest firmware from D'link but nothing happens.
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- Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the routers web page under status.
What is the distance between the A point and B point?
Is the COVR system running in router or Bridge(AP) mode?
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- Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the routers web page under status.
What is the distance between the A point and B point?
Is the COVR system running in router or Bridge(AP) mode?
the distance is about 4 to 5 meters (I tried it with ethernet backhaul also)
I tried it in both modes.
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I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this.
Link> Tech Support Contact Information (http://forums.dlink.com/index.php?board=635.0)
We find that phone contact has better immediate results over using email.
Let us know how it goes please.