D-Link Forums

D-Link Enterprise => DGS-1210-Series => Topic started by: saneboy on February 02, 2021, 04:57:10 AM

Title: DGS-1210-10 No management web interface
Post by: saneboy on February 02, 2021, 04:57:10 AM
I have a DGS-1210-10 that has been sitting for a while.  I reset it using the reset button since I could not remember the management IP address.  I can now ping the device at 10.90.90.90, but going to http://10.90.90.90 does not yield a management interface, and telnet does not work either.  What do I need to do to get management back online so I can configure this switch?

Thanks,
S
Title: Re: DGS-1210-10 No management web interface
Post by: FurryNutz on February 02, 2021, 07:13:51 AM
Is your wired PC set up for a static IP address in the same range as 10.90.90.## ?
Title: Re: DGS-1210-10 No management web interface
Post by: saneboy on February 02, 2021, 09:34:27 AM
Yes it is.  I'm directly connected to one of the ports on the switch, and my nic is configured with a 10.90.90.x IP and a /24 subnet.  No GW or DNS defined.  I do get a response from pings to 10.90.90.90, and I've left the switch running for hours since it has been reset, but management did not come up.
Title: Re: DGS-1210-10 No management web interface
Post by: FurryNutz on February 02, 2021, 10:06:12 AM
I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this.
Link> Tech Support Contact Information (http://forums.dlink.com/index.php?board=635.0)
We find that online chat or phone contact has better immediate results over using email.
Let us know how it goes please.
Title: Re: DGS-1210-10 No management web interface
Post by: saneboy on February 02, 2021, 11:18:29 AM
A good suggestion.  I thought the switch was out of warranty, but apparently it's a limited lifetime warranty.  I have a case open.  Hopefully I can get the unit RMA'd.
Title: Re: DGS-1210-10 No management web interface
Post by: FurryNutz on February 02, 2021, 03:01:03 PM
Let us know how it goes.
Title: Re: DGS-1210-10 No management web interface
Post by: saneboy on February 03, 2021, 09:32:05 AM
I've received an RMA.  I'll be sending the switch back to Dlink shortly.
Title: Re: DGS-1210-10 No management web interface
Post by: FurryNutz on February 03, 2021, 06:32:50 PM
Awesome. Thanks for letting us know.
Enjoy.