D-Link Forums

D-Link Wireless Routers for Home and Small Business => DIR-X5460 => Topic started by: jechovarta on February 22, 2021, 10:35:02 PM

Title: backwards compatibility - devices can not connect!
Post by: jechovarta on February 22, 2021, 10:35:02 PM
Please Help

Got the Dir-X5460 installed and working well with multiple devices old and new.

but I have one Laptop (hp with wifi 5- AC) that does not see the wifi network and can not connect to it.

i found a workaround to get this laptop to see and connect to the wifi on the router -  disable in setting smart connect than change the 802.11 Mode (of either 2.4 or 5 GHZ)  to NOT include AX,
then the laptop sees the network and is able to connect.

as much as i know AX suppose to be backwards compatible. how do I solve it that it will work with the AX configuration.

Thank you
Jay
Title: Re: backwards compatibility - devices can not connect!
Post by: FurryNutz on February 23, 2021, 10:01:58 AM
Be sure the software and firmware for any wifi adapters on this one device is updated from the adapters mfr...