D-Link Forums

D-Link IP Cameras for Home => mydlink.com (Portal) => Topic started by: Stelcom66 on July 01, 2024, 04:41:19 PM

Title: DCS-5020L can access locally but not remotely
Post by: Stelcom66 on July 01, 2024, 04:41:19 PM
I have a DCS-5020L camera. I can access it locally at home with my smartphone and pc, I add the page in Internet Explorer compatibility mode. When using the app remote on my phone, my camera shows with a red x with the only option to upgrade the firmware. Is this necessary to allow it to be accessed remotely?