D-Link Forums
The Graveyard - Products No Longer Supported => D-Link Storage => DNS-321 => Topic started by: ookie on September 01, 2009, 11:36:12 AM
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I have a 321 with a WD 500 green power sata HD, both purchased in January, 2009 from amazon. Pretty much been care-free until last week. One morning the blue LED just kept blinking, can't access it via windows explorer, doesn't appear at all. I unplugged, rebooted Vist computer, rebooted (reset) the dlink after unplugging network and power cable, rebooted router, unseated and re-seated teh hard drive. Still blinkin with no ability to access. Is the box defective? I checked these forums but haven't seen any solution other than that. Pleas ehelp- 10 years of family photos and 50 GB of music are on here.
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Well If you rebooted and reset the unit to factory defaults and still cannot access the unit and it remain blinking it seems the unit may have failed. I would recommend contacting technical support by phone and it looks like you will need an RMA warranty replacement. When you get the new unit just pop you drives in and you should not have any trouble accessing the drives and your data as you did before.