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The Graveyard - Products No Longer Supported => Routers / COVR => DGL-4500 => Topic started by: Smith on September 08, 2009, 11:04:31 PM

Title: Slow Upload speeds
Post by: Smith on September 08, 2009, 11:04:31 PM

 :-\ I did a speed test on 100 different web links, all without the router. Then I used the router and found out that the router slowed down my uploads and download speeds. The uploads I get without the router was 8 and up and the download speed I got without the router was 21. With the router, I got an upload speed of 2or 3 up and the downloads were of 15 or less. I need some help here...  am using wired  connection

Title: Re: Slow Upload speeds
Post by: Reinvented on September 09, 2009, 01:23:43 PM

If you are having trouble, please do us a favor and list out the equipment used, your ISP, OS, etc.

Title: Re: Slow Upload speeds
Post by: Smith on September 09, 2009, 02:18:27 PM

 :- I'm am using Windows Xp Home Cable internet Comcast Running ARRIS DOCSIS 2.0 / PacketCable 1.0 Touchstone Telephony Modem HW_REV: 04
VENDOR: Arris Interactive, L.L.C.
With a Dgl 4500 Ex Dlink Router With The New Firmware.Also Running McAfee Security Internet Explorer 8.0 And Mozilla Firefox 3.5.2

Title: Re: Slow Upload speeds
Post by: FurryNutz on December 13, 2010, 02:27:31 PM

Hey, I was curious if you resolved the speed issue between the Arris cable modem and the 4500 router? Please let us know.

Title: Re: Slow Upload speeds
Post by: Smith on December 13, 2010, 03:10:15 PM

Yea fix it...

Title: Re: Slow Upload speeds
Post by: FurryNutz on December 13, 2010, 03:12:30 PM

What did you do? What model Arris do you have? Got a friend that would like to get his 4500 working well on his Arris 500 series modem. Any help would be appreciated.

Title: Re: Slow Upload speeds
Post by: Smith on December 13, 2010, 04:04:34 PM

Will. I reset the arris modem and did an update on the drink router the arris I did have I no longer use the arris I was using is a model number tm02ah1g6ct  not surevwhat version it is I should check one sec ... All I see is arris docsis 2.0   Bla Bla.... I'm on docsis 3.0 using a dpc3000 now works fine with the dlink

Title: Re: Slow Upload speeds
Post by: FurryNutz on December 13, 2010, 04:15:12 PM

Thats the Arris TM502 modem from searching the Internet. Which is the same model I have. So when you had the Arris connected it didn't work well with the 4500? And now you have a different Mfr modem?

Title: Re: Slow Upload speeds
Post by: Smith on December 13, 2010, 04:19:09 PM

Yes

Title: Re: Slow Upload speeds
Post by: FurryNutz on December 13, 2010, 04:20:19 PM

Ok, seems that there might be a pattern going on with Arris and DLink not working well. Thanks for the info.