D-Link Forums

The Graveyard - Products No Longer Supported => D-Link Storage => DNS-343 => Topic started by: jenss on September 25, 2009, 04:08:35 AM

Title: Update failed.
Post by: jenss on September 25, 2009, 04:08:35 AM

Hi,
my update to 1.03 failed. After 1h nothing happend. I turned the power off.
Now i can read in the display "system is booting" & "system restart".
I can't access the webgui.

What can i do?

Jens

Title: Re: Update failed.
Post by: drick on September 26, 2009, 10:20:31 AM

do you have the older version of the code to try and "downgrade"?

Title: Re: Update failed.
Post by: jenss on September 26, 2009, 10:42:25 AM

I can't reach the gui. No web, no ping :-(

Jens

Title: Re: Update failed.
Post by: drick on September 26, 2009, 12:30:16 PM

that is a problem indeed then..

what about the dlink utility, maybe you can try to see it from there?

Title: Re: Update failed.
Post by: hilaireg on September 26, 2009, 01:30:22 PM

Hi jenss,

Disconnect the power from the unit, press and hold the reset button, and reconnect the power.  While holding reset, press Power on the front of the unit.

If you continue to experience the same problem, it safe to say the unit is probably "bricked".  Contact D-Link Support to obtain an RMA for replacement/repair.

Cheers,