D-Link Forums
The Graveyard - Products No Longer Supported => Routers / COVR => DGL-4500 => Topic started by: zoulkyud on October 04, 2009, 07:38:09 PM
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So my router works, wish is not enabled neither is advanced DNS. I have a few errors on wireless but very few. My router is directly connected to the internet and has its own IP address. (not a 192 address) Logging is enabled. I changed my wireless channel to 8. As it gets less interference with my neighbors networks. It is running in mixed mode. For torrents my maximum connection is 850. With a maximum of 125 per torrent. With a limit of 30 uploads. Let me know if this helps.
(http://farm4.static.flickr.com/3487/3982599286_0a368e342c_o.jpg)
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You deserve a special award for owning a 4500 that can stay up for more than a handful of days without locking up. My a1 only managed it one time running 1.21na and it locked up on the tenth day and I unplugged it replacing it with the a2 d-link sent me.
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photoshopped...
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No this is not photo-shopped. I am just trying to help. If you want to double check my settings just ask. I am dead serious. I mean it sucks for everyone else. My router would have a longer uptime but I updated from 1.2 to 1.21 and I had to reconnect the Ethernet cable at one point. I think my router might be some sort of key for the issue I hope. Since mine is not having problems.
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Ha ha funny dlink, thought u could easily fool everyone by posting ur propaganda...... How much they paying....
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Very funny. I was just as pissed as you after I updated my router and heard all the problems. My wireless was constantly disconnected in 1.2. I couldnt keep a connection for all of 6 seconds. You cynics are so bitter you just gripe in these forums. I don't blame you. I would think an admin would ask me how my router is setup and why my router is running so long. Or maybe ask me for a setup file. Since everyone makes it sound like my router is the only one that works. I dunno why it works? Maybe an admin can get a copy of my setup file and find the magic problem they seek and fix everyone's routers. Anyway if the admins and the users want to fight to the death that's all your issue. I am just trying to help.
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Showing the picture was only provide proof its still up. All I did is offer assistance. I explained my settings before hand. As it was people responded saying it was BS or that dlink payed me. These people don't want their crap fixed all they want to do is complain. I know if I was in the same situation I would be doing everything I could to get my router up and running. Afterward yeah I would be upset and give up. My post was not meant to antagonize. There has to be a pattern something, somewhere that is causing this issue. Identifying that pattern is what will resolve it. What is the difference between my router and someone elses.
I will now spam this thread with my settings. I'll be pissed if I get banned for it.
(http://farm3.static.flickr.com/2446/3986742524_0d214389d6_o.jpg)
(http://farm3.static.flickr.com/2632/3985988809_4411ee5619_o.jpg)
(http://farm3.static.flickr.com/2524/3986742586_d1a7b6dc92_o.jpg)
(http://farm3.static.flickr.com/2531/3985988851_bf172fbd89_o.jpg)
(http://farm4.static.flickr.com/3422/3985988873_31fc772484_o.jpg)
(http://farm3.static.flickr.com/2667/3985988905_b095ccaeaa_o.jpg)
(http://farm3.static.flickr.com/2492/3986742634_9631267bc0_o.jpg)
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...guess you missed the part where I said you are not the first to do this. as in you are not giving any new info.
Don't know who you may be referring to but I'm pretty sure people do want their router fixed. sadly it doesn't help them for someone to post pictures for show.
You may not know this, but many of us didn't have the major problems we have now with the router until f/w 1.20.
Just trying to "help" you understand just how pointless your pictures are at this time.
PM a mod/tech and see what they say.
Last thing, congratulations on a DGL-4500 that can go past 10 days. It's not no one believes you, they just don't care.
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I think Travis Tritt wants to give that man a quarter. :P
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This is firmware 1.21 so your gripe that many did not experience this issue until 1.2 is valid but in my case I am already running the latest firmware, or the same firmware. So maybe there is a setting on it is all I am saying. Whatever feature I don't have enable or I do have enable may be the key. I don't want congratulations. I just want the thing fixed so should I reset my settings I don't have the same issue as everyone else.
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Also what you don't understand is I was having the same issue with 1.2 initially. It was locking up every 3 or 4 days. I just kept changing the settings and hoping. I don't know what I changed but something I turned off is stopping it from locking up. For all your rudeness I am not doing this to brag. I am saying somewhere in my router is the key or the root cause of this and its disabled or enabled or something. I bet if you took my same settings into your routers it would work. If you want I could change my password to something generic and create a config file I can upload with the settings. You can use this config file and try it on your routers.
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Well we understand that you're getting it to work but with many advertised features disabled and that is not what we all paid good money for. D-link has been too silent on this matter for too long which makes me wonder what they're going to do for us.
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Well honestly not of the features are ones I would use. Wish, Advanced DNS, Captcha. I was just stating my settings. There has to be a root cause.
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I'm running 1.21, and my uptime has on occasion been for days or even weeks. I'm still not happy with the router or firmware and will be replacing it with a non-dlink router tonight.
Uptime doesn't mean performance. It would be pathetically easy for me to keep my router running for days, but I assure you the bits I've pushed through would be minimal at best, without high burst activity.
Any time I've pushed the router it would lock up. Considering the main reason as to why I got the router was due to its performance metrics when compared to other routers puts me in an untenable position. What's sad is I have most of the features disabled on the router. I don't enable wireless or DNS (much less advanced DNS). I can easily lock the router up by doing large scale file copies from one machine to another on 100Mb. The router is is gigE rated and it can't handle 100Mb. Simply playing a movie on my ps3 via media share stresses the router to the point where I can't be doing anything else at the same time. I can get around this via restricting my network related activities, but why should I?
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I have the same settings as you and my router locks up.
It is not a setting.
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Let me be honest. I am running this router perfectly normally. I watch netflix on my Xbox. I do all my standard stuff before that locked up the router. You may say your settings are the same but I believe one of the settings is the culprit. I can't see the same firmware, on the same hardware mysteriously working on one but not on another. I am not saying your settings are wrong but that one of them is the nefarious culprit and is what Dlink needs to fix. I may upload my config file later if it will help.
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Hey guys,
I got some news.. We finally got some code but we are not releasing it out yet to you guys. You know what happened last time everyone got the code and didn't like it. That said we are hand picking customers to try out this code and waiting for their feedback. It's not going to be released as soon as you think. We will be testing in our environment, which btw we never see the issue in house. Customers that we have picked will be testing out this code and we will wait for there results. If we get enough positive feedback from those selected customers we will make a decision to post it here as beta for you to try or not. It will all depend on testing results.
Sorry it has been this long and we may have lost you as a customer and wish you the best of luck on finding a new router. For those that are still around we are working on a fix.
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A router could be up for an extended period of time and you do just the right (or wrong) thing and boom.
Given my experience with the firmware I'd say it's difficult to identify exactly where the problem lies.
My router was up for two days... then I tried loading several web pages while the 360 was downloading the latest 'The Guild' video.
The 360 download seemed to continue downloading but the web pages were failing including the router setup page.
The 360 is hard wired but the laptop I was trying to browse from is wireless.
I tried pressing the buttons on the router to see what it said and the menu came up but the content under each menu item was blank. It wouldn't even display the date/time. When I got to the last menu item it crashed and rebooted. I think I might have been trying to wrap back to the first item but I'm not sure.
Now, I had been streaming video from Netflix, downloading videos, etc... the entire time the system was up without a hitch. What changed? Good question.
I just hope the new firmware fixes the problem. I'd be happy to test it but I think they want people in the local vicinity.
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If you'll release the code I'll put it on my a1 and see what happens since we already know what it was doing with 1.21na. I truly hope that the new code will correct the problems that are present with this router.
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I got a new FW 1.21NA build 3 (I guess I was handpicked by Dlink), load the FW runs for 3 days and it started to act up again. First the wireless signal were weaker, then the slow down of DL speed to about 1/3 (after 30 mins) it got back up to the same level as before. Then the locked up and reboot happened. I have to restart the router 3 times in order for it to connect to obtain the IP from AT&T. One thing got fixed: UPnP that got screwed up when the Windows Home Server try to config the router. And the USB share port problem got fixed too.
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And I email the contact at Dlink on the status but haven't heard back from him.
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The 360 download seemed to continue downloading but the web pages were failing including the router setup page.
The 360 is hard wired but the laptop I was trying to browse from is wireless.
I tried pressing the buttons on the router to see what it said and the menu came up but the content under each menu item was blank. It wouldn't even display the date/time. When I got to the last menu item it crashed and rebooted. I think I might have been trying to wrap back to the first item but I'm not sure.
Minor correction. The status menu item displayed the "GENERAL WIRED INTERNET WIRELESS" screen but it wouldn't bring up screens under them if I remember right. I need to start writing this stuff down as it happens. I'd even capture network traffic if it would help... though that would be huge and near useless with all the streaming I'm doing.
I can't return a router I've had for a year so I'm stuck seeing this through or I would buy another Netgear... my last one works great. You couldn't give me a Linksys though. The Linksys routers I've dealt with make my 4500 look reliable. High bandwidth stuff *always* crashes the Linksys routers I've used and it never takes long.
I will say that D-Link has some of the easiest/best setup options... if they can just get the *#$% thing stable I'll be ecstatic.
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I got a new FW 1.21NA build 3 (I guess I was handpicked by Dlink), load the FW runs for 3 days and it started to act up again. First the wireless signal were weaker, then the slow down of DL speed to about 1/3 (after 30 mins) it got back up to the same level as before. Then the locked up and reboot happened. I have to restart the router 3 times in order for it to connect to obtain the IP from AT&T. One thing got fixed: UPnP that got screwed up when the Windows Home Server try to config the router. And the USB share port problem got fixed too.
Thanks for letting us know here.. I will forward the message to the person who sent you the code. Please PM me the name.
Also what H/W version is your unit?
You say AT&T is your ISP.. What is the first two octets of your WAN IP located in the status page?
Or whats the make and model of your modem?
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Build 3 - has been up for DAYS here, best firmware my router has seen for a while
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I'm using the original 1.02 FW on the A1 model... been up for 14 days :)
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Build 3 - has been up for DAYS here, best firmware my router has seen for a while
What HW version is your unit? Let us know the exact run time. Thank you
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I am personally not handing out this code version 1.21 build 03. Only the ones that we chose will get this.
If you get the code from the users that are reporting it fixes the issue then hey I can't stop you from getting it. Again, it is Beta so don't be causing up a storm if it doesn't work like some of you have done in the past. You know who you are ;)
the ones that have been selected to test out the code should be communicating with the Person who handed it out to you. Also If you don't mind reporting your findings here so I can make sure they are following up with you guys or you can PM me. I would like to know personally if the code you guys have fixes the issue (WAN slowdown and Lockups). Thank you!
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Let me be honest. I am running this router perfectly normally. I watch netflix on my Xbox. I do all my standard stuff before that locked up the router. You may say your settings are the same but I believe one of the settings is the culprit. I can't see the same firmware, on the same hardware mysteriously working on one but not on another. I am not saying your settings are wrong but that one of them is the nefarious culprit and is what Dlink needs to fix. I may upload my config file later if it will help.
And let me be honest. I was running this router perfectly normally. I watched TV streams. I was torrenting patches for my guild and clan in games. I was playing games. I was streaming music. I was browsing websites without a hitch. I did all my standard stuff and then download the 1.21NA and bam. Problems started. In fact, I had a lock up just now. What was I doing? Nothing. I had just opened my homepage (Google) and then I could no longer do anything else without power cycling.
You say it's a setting. My settings match your settings EXACTLY according to your screenshot.
I am not saying you are wrong except you are wrong. Yeah man, I downloaded what you claim to be a perfectly working firmware that hundreds of users are complaining about across various broadband sites to the point of filing with the BBB and planning a class action lawsuit. Yeah man, I purposely went out of my way to sabotage my own router so that I could no longer use the internet service I pay for exactly how I want to use it. Yeah man, I would prefer to complain on the manufacturer's website instead of having a working router.
Yeah man, makes perfect sense. Hundreds of people would rather destroy their 200 dollar investment so they can post on a forum instead of not doing that. Yeah man, people would rather take off from work to wait for a D-Link technician to come to their house and sit there for several hours to witness a lock up rather than getting paid and not wasting a day. Makes perfect sense now.
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FW 1.2x is crap and everybody knows it so stop trying to distract newcomers by attempting to con them into believing that its an isolated incident.
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My DGL-4500 is sitting on the sideline now, not even connected any more because of the problems with it.
I recently ordered a NetGear WNDR3700 router which came in on the 9th. Since I hooked the 3700 up and configured it, the difference has been dramatically significant.
ISP: Verizon DSL 3.0 MB
With the DGL-4500, it was a struggle to get my Sony Bravia iLink to work and even then, it wasn't worth using. With the WNDR3700, the iLink performs flawlessly and I can use it to watch movies with no interruptions.
When browsing the internet on my system, pages load significantly faster than they did with the DGL-4500.
The DGL-4500 would always present connection problems with my daughter's system no matter what I tried. With the WNDR3700 there are no connection problems with her system on my network.
Altogether, I'd say the experience with the DGL-4500 has not been very good at all and has been a wasted investment.
On the other hand though, the NetGear WNDR3700 has been a worth while investment.
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FW 1.2x is **** and everybody knows it so stop trying to distract newcomers by attempting to con them into believing that its an isolated incident.
Yea i would 100% agree with what you say. FW 1.21 is the problem and the reason why there trying to fix it and hopefully the new build at least stops the lock up problems. Really know one knows the cause of the problem some say it's memory leaks, cooling, settings, etc etc. The fact is that know one really knows what the problem is if they did it would of being fixed some time ago. One thing most people can agree with is that 1.2x does cause a lot of problems and people should avoid using it. Another big problem i find is not everyone in the D-Link company are on the same page Management agrees there is a problem same with a lot of engineers. As phone and e-mail D-Link customer service are 100% clueless on whats going on. So i get an e-mail by management saying 1.21 is causing problems and there working on a fix and i get an e mail from customer service saying flashing to 1.21 should fix the problem. So lets not make anything more confusing on people then it already is.
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So my router works, wish is not enabled neither is advanced DNS. I have a few errors on wireless but very few. My router is directly connected to the internet and has its own IP address. (not a 192 address) Logging is enabled. I changed my wireless channel to 8. As it gets less interference with my neighbors networks. It is running in mixed mode. For torrents my maximum connection is 850. With a maximum of 125 per torrent. With a limit of 30 uploads. Let me know if this helps.
(http://farm4.static.flickr.com/3487/3982599286_0a368e342c_o.jpg)
You think it works.. but after 6 hours are so.. you will be with us on the 1.21na club. =D.. Thank you for joining us.. I hear a fix might be out next week.
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Yep looking forward to the fix then i can finally lay my DGL 4300 to rest at least i hope so :P