D-Link Forums
The Graveyard - Products No Longer Supported => Routers / COVR => DIR-655 => Topic started by: apu95 on October 15, 2009, 03:11:20 PM
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The past month and a half or so I started experiencing lockups. I didn't really know what was causing them, the only thing I could see was that the router's lights were all blinking at the same time when the lockups would occur, and that the only way to fix it was to unplug and replug the router. I read around the forums and performed a bunch of troubleshooting steps (unfortunately I had already upgraded to 1.32). Eventually I read about the DNS Relay issue, but that still didn't fix it. I contacted D-Link last night and got a case number. I called them today and eventually had the case escalated to level 3 because the techs didn't know what to do. I spoke to the level 3 tech and he uploaded an unreleased beta firmware of 1.32 which should take care of the issue. I'm gonna monitor the connection issues, hopefully it'll be fixed. Just wanted to let people know that D-Link is looking into issues and slowly fixing them =)
tl;dr: Called dlink about the 655, got to level 3 tech who uploaded an unreleased beta fw of 1.32 that should fix the issues =)
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Would you care to share the 1.32 beta firmware with us?? I need to fix the lock-up issue!
Sincerely,
outFire
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I would love to, but I don't have it =(
The tech had me enable remote management and he uploaded and upgraded it himself. He didn't give me direct access to it >_<
If you call them up and get escalated to level 3 they should be able to help you in a similar fashion.
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Well............has the problem been fixed?
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It was fixed for me. Check out ftp://ftp.dlink.com/Gateway/dir655/Beta/Firmware/dir655_fw_132b04NA_beta01.zip
John
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why is the file so large because of all the other crap thats in there?
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didn't work still getting the reboots when playing online with ps3 and with hardwired computer plugged in to router.
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Use your PS3 wireless and see if it reboots
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could you log in to the management interface and tell us what version it says on the top right please?
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Use your PS3 wireless and see if it reboots
I am using the PS3 with the wireless. If I am not playing its fine but when I unplug the hardwired computer an d play it works only when they are both on and connected is when I have the problem.
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yeah i still have the lock up problem too, its not been fixed yet
the changelog for the new firmware confirmed that new firmware is just for sharepoint issue,nothing with the lock up problem
holy dlink can fix this problem soon
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Oh wow, lots of replies... Mkay, so yes, so far the issue has been fixed. I'm still monitoring very closely the uptime of the device, but so far so good.
As for the version displayed in the router's config, it still reads 1.32NA. The tech that I spoke to (and was logged into the router via remote management) verified that I was running the one he uploaded (I assume he verified this from the date displayed in the firmware's information).
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i recieved a beta via email after talking to lvl 3 support
DIR655A3_FW111B24.bin
Reboot needed
Your changes have been saved. The router must be rebooted for the changes to take effect. You can reboot now, or you can continue to make other changes and reboot later.
Upload Failed
The uploaded firmware file may not be correct. You may have uploaded a file that is not intended for this device, or the uploaded file may be corrupted.
If the uploaded file is correct, it is possible that the device may be too busy to properly receive it right now. In this case, please try the upload again. It is also possible that you are logged in as a 'user' instead of an 'admin' - only administrators can upload new firmware.
The Gateway will not be reprogrammed.
awesome. gonna love waiting 20mins each time connecting to them.been on phone with them for 5plus hours since buying this router 2 weeks ago.fdsafdsalkjfdsafdsa
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support sending a new firmware right now.
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firmware didnt work for me. they send me another firmware. but thats already on the public FTP.i went and got an RMA from my retail,dlink support told me to return it.getting a replacement couldnt refund lost original box etc.......hopefully this one will work better. >:( this is causing me a lot of money and time. 5plus hours for 2 weeks with d-link support not including waiting who knows how long to get to a lvl 3 suppport.
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Doesn't the name of the file indicate that the firmware version is 1.11? It has the exact size as the 1.11 firmware from the ftp site, but binary difference reveals that they are indeed different.
Version 1.32 does not allow downgrading to anything under 1.3x so that might be the problem. I think that they sent you the wrong file.
The 1.32b04NA_beta01 only addresses shareport. :-[
Am I the only one here that is getting really angry >:( ? All we want is a functional device, not one that will freeze every couple of days. Instead of working on the real issues with the firmware they are fixing shareport stuff.
Has there been any word from d-link about this? Are they trying to calm people down? Are they showing somewhere that they are working on it? At least that they care?
I've googled and found nothing. So probably they don't! Unless you call for hours and hours and get 3-rd level astronauts to talk to you! Wellll... I hope d-link gets what n-vidia got.
Anyway somebody told me (techgremlin) that a way to fix lockups is to disable dns relay (you have to manually add dns servers to all machines that are trying to acces the net afterwards - you can write them down from the status page of the router before disabling). So give it a try. I've disabled it for a couple of hours now so I don't know if it will work or not. Will post result.
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Looks like there's nothing you need to do, you don't need to manually add anything. Just need to re-lease the ip, so just a restart should do it.
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got a new A4 FW 1.20, gonnna stick with it from my retail. working beautifully so far.looks like dlink took down the link.Guess i got a faulty router before.
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Looks like there's nothing you need to do, you don't need to manually add anything. Just need to re-lease the ip, so just a restart should do it.
I thought I had some old information there, thanks for the heads up, it's been removed.
I regards to the DIR655A3_FW111B24.bin firmware, it sounds as if totonebadass is right. It appears that it is part of the v1.11 group of firmware, for example FW111B25 was the label of the official firmware on the Australian D-Link website for a while before the 1.2x firmwares came out, it's also about the same size, the new firmwares are quite a bit larger, so it's probably a very stable firmware and the file is probably fine, but it's not able to be downgraded to just like the other firmwares.