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The Graveyard - Products No Longer Supported => D-Link Storage => DNS-323 => Topic started by: rlukawski on October 20, 2009, 12:53:35 PM

Title: DNS-323 doesn't work with 1.5 T Drives (WD, green series) [SOLVED]
Post by: rlukawski on October 20, 2009, 12:53:35 PM: As you see below, DNS-323 see 1.5 T WD as 500G Drive:

Vendor Model Serial Number Size
WDC WD15EADS-00P8B0 WD-WMAVU0180057 500 GB

H/W: B1
F/W from 1.05 to 1.08

any ideas ? Do any of you have seen similar behavior ?
Regars
Title: Re: DNS-323 doesn't work with 1.5 T Drives (WD, green series)
Post by: gunrunnerjohn on October 21, 2009, 05:15:51 AM: Someone else posted a similar story, they formatted to 500gig. I suspect this is a real issue with the firmware.
Title: Re: DNS-323 doesn't work with 1.5 T Drives (WD, green series)
Post by: mrg on October 21, 2009, 06:28:46 AM: I have 2 of those drives in a RAID 1. They formatted to 1.5 TB and have been working fine for a month now. Firmware 1.07
Title: Re: DNS-323 doesn't work with 1.5 T Drives (WD, green series)
Post by: rlukawski on October 21, 2009, 07:57:03 AM: Quote from: mrg on October 21, 2009, 06:28:46 AM
I have 2 of those drives in a RAID 1. They formatted to 1.5 TB and have been working fine for a month now. Firmware 1.07

Hi,

Actually i have four of those drives, each of them is working fine with PC. Only diff i have found is serial number eg:
WD-WMAVU0172667 works fine
WD-WMAVU0180057 - DNS-323 shows only 500G

(Even HD's FW is the same - FwRev=01.00A01)

What serial numbers your drives have ?

Regards
Title: Re: DNS-323 doesn't work with 1.5 T Drives (WD, green series)
Post by: mrg on October 21, 2009, 11:02:29 AM: i will check tonight.
Title: Re: DNS-323 doesn't work with 1.5 T Drives (WD, green series)
Post by: ECF on October 21, 2009, 11:24:07 AM: Where the drives previously installed and formatted on your PC? If so I would recommend inserting them back into you PC and removing all partitions before formatting in the DNS-323.
Title: Re: DNS-323 doesn't work with 1.5 T Drives (WD, green series)
Post by: rlukawski on October 21, 2009, 12:51:40 PM: Quote from: ECF on October 21, 2009, 11:24:07 AM
Where the drives previously installed and formatted on your PC? If so I would recommend inserting them back into you PC and removing all partitions before formatting in the DNS-323.

thx. for response:

Latest test:

1. Drive info:
root@lpl-pc-gb:/mnt# hdparm -i /dev/sdd

/dev/sdd:

Model=WDC WD15EADS-00P8B0 , FwRev=01.00A01, SerialNo= WD-WMAVU0180057
Config={ HardSect NotMFM HdSw>15uSec SpinMotCtl Fixed DTR>5Mbs FmtGapReq }
RawCHS=16383/16/63, TrkSize=0, SectSize=0, ECCbytes=50
BuffType=unknown, BuffSize=32767kB, MaxMultSect=16, MultSect=?0?
CurCHS=16383/16/63, CurSects=16514064, LBA=yes, LBAsects=18446744072344861488
IORDY=on/off, tPIO={min:120,w/IORDY:120}, tDMA={min:120,rec:120}
PIO modes: pio0 pio3 pio4
DMA modes: mdma0 mdma1 mdma2
UDMA modes: udma0 udma1 udma2 udma3 udma4 udma5 *udma6
AdvancedPM=no WriteCache=enabled
Drive conforms to: Unspecified: ATA/ATAPI-1,2,3,4,5,6,7

* signifies the current active mode

2. cleaning partition table
root@lpl-pc-gb:/mnt# dd if=/dev/zero of=/dev/sdd bs=512 count=1024
1024+0 records in
1024+0 records out
524288 bytes (524 kB) copied, 0.499433 s, 1.0 MB/s

3. Test (DNS-323, FW 1.08b05)
Vendor Model Serial Number Size
WDC WD15EADS-00P8B0 WD-WMAVU0180057 500 GB

any suggestions ?

Regards
Title: Re: DNS-323 doesn't work with 1.5 T Drives (WD, green series)
Post by: mrg on October 21, 2009, 04:31:51 PM: Here is my drive info.

1 WDC WD15EADS-00S2B0 WD-WCAVY0621974 1500 G
2 WDC WD15EADS-00S2B0 WD-WCAVY0629247 1500 G
Title: Re: DNS-323 doesn't work with 1.5 T Drives (WD, green series)
Post by: rlukawski on October 22, 2009, 03:37:26 AM: Quote from: ECF on October 21, 2009, 11:24:07 AM
Where the drives previously installed and formatted on your PC? If so I would recommend inserting them back into you PC and removing all partitions before formatting in the DNS-323.

Looks like it is a kernel level problem. i checked my disks on DNS-323 with telnet support (modified FW 1.05), results are below:

WDC WD15EADS-00P8B0 WD-WMAVU0172667

SCSI device sda: 2930277168 512-byte hdwr sectors (1500302 MB)
SCSI device sda: drive cache: write back

WDC WD15EADS-00P8B0 WD-WMAVU0180057

SCSI device sda: 976817134 512-byte hdwr sectors (500130 MB)
SCSI device sda: drive cache: write back

As i said before, regular PC recognizes this drive correctly:

[ 4.253642] scsi 2:0:0:0: Direct-Access ATA WDC WD15EADS-00P 01.0 PQ: 0 ANSI: 5
[ 4.253718] sd 2:0:0:0: [sdc] 2930277168 512-byte hardware sectors: (1.50 TB/1.36 TiB)
[ 4.253732] sd 2:0:0:0: [sdc] Write Protect is off

root@lpl-pc-gb:~# smartctl /dev/sdc -a | grep Serial
Serial Number: WD-WMAVU0180057

root@lpl-pc-gb:~# uname -a
Linux lpl-pc-gb 2.6.28-11-generic #42-Ubuntu SMP Fri Apr 17 01:57:59 UTC 2009 i686 GNU/Linux

Any ideas ?
Regards
Title: Re: DNS-323 doesn't work with 1.5 T Drives (WD, green series)
Post by: gunrunnerjohn on October 22, 2009, 05:59:14 AM: What does it do with the latest beta?
Title: Re: DNS-323 doesn't work with 1.5 T Drives (WD, green series)
Post by: rlukawski on October 22, 2009, 06:21:34 AM: Quote from: gunrunnerjohn on October 22, 2009, 05:59:14 AM
What does it do with the latest beta?

i checked out with 1.08b05 and 1.08b07 (without telnet support) - web interface showed 500G so i think kernel behavior most probably is the same...
Title: Re: DNS-323 doesn't work with 1.5 T Drives (WD, green series)
Post by: rlukawski on October 26, 2009, 10:00:56 AM: Hi

Do you have any idea which kernel version is in 1.07 or 1.08b05 ?

Regards
Title: Re: DNS-323 doesn't work with 1.5 T Drives (WD, green series)
Post by: kizer_rezik on October 28, 2009, 07:34:27 AM: 1 WDC WD15EADS-00P8B0 WD-WMAVU0057608 1500 G
2 WDC WD15EADS-00P8B0 WD-WMAVU0035037 1500 G

Works fine here too.
Title: Re: DNS-323 doesn't work with 1.5 T Drives (WD, green series)
Post by: muggins on October 28, 2009, 04:53:57 PM: Total Drive(s):    2
Volume Name:    Volume_1
Volume Type:    RAID 1
Sync Time Remaining:    Completed
Total Hard Drive Capacity:    1474368 MB
Used Space:    359685 MB
Unused Space:    1114682 MB
PHYSICAL DISK INFO :
Slot    Vendor    Model    Serial Number    Size
1    WDC    WD15EADS-00P8B0    WD-WMAVU0242337    1500 G
2    WDC    WD15EADS-00P8B0    WD-WMAVU0213497    1500 G

good here too, with the 1.07 bios
Title: Re: DNS-323 doesn't work with 1.5 T Drives (WD, green series) [SOLVED]
Post by: rlukawski on November 27, 2009, 01:46:56 PM: Hi All,

It seems i've solved the problem, this is not DNS-323 related but WD.

I've noticed not only i had that bizzare situation when OS/Device raported 500G instead of 1500G - problem is HPA (Host Protected Area) which was set like that:
user area: 500 G
hidden area: 1000 G (Drive was brand new, originally packed by WD)

I hope it might be helpful - if you encounter similar problem use SW which allow to change HPA, eg: http://www.hdat2.com/

Kind Regards
Rafal
Title: Re: DNS-323 doesn't work with 1.5 T Drives (WD, green series) [SOLVED]
Post by: gunrunnerjohn on November 30, 2009, 05:37:08 PM: Sounds like someone actually had this drive before you, sounds like WD is shipping recycled drives!