D-Link Forums

The Graveyard - Products No Longer Supported => D-Link Storage => DNS-321 => Topic started by: eastsidejason on October 23, 2009, 07:05:54 AM

Title: Can't play media files after copying them to DNS-321 share
Post by: eastsidejason on October 23, 2009, 07:05:54 AM

I can't play any media files (mp3s, movies) off of a dns-321 mapped drive.  When I try to open an mp3 in Windows Media Player, for example, it says "Windows Media Player cannot find the specified file."  I can however open JPEGs.  But, if I copy the files off the drive and onto my local hard drive, they play fine.  So it doesn't seem like the files are corrupt.

I have it set up with two separate 1 TB drives, and they're formated with EXT3.  I also have the 1.03 firware.

Any help would be appreciated.

Title: Re: Can't play media files after copying them to DNS-321 share
Post by: ECF on October 23, 2009, 09:40:11 AM

Do you have another PC on your network to try to open the file from? Reboot the PC and the DNS-321 and see if the issue continues.

Title: Re: Can't play media files after copying them to DNS-321 share
Post by: eastsidejason on October 23, 2009, 10:18:33 AM

I tried opening a media file from another computer, and it played fine in Windows Media Player.  Then I tried playing a media file using a different media player on my computer, and it played fine.  So it seems like only Media Player on my computer.  However, I can media files through Media Player on my computer from a different network share, just not from a DNS-321 share.  I'm using Windows Media Player 9.  any idea why WMP9 would have trouble playing media from the DNS-321 on my computer?

Oh yeah, and I have rebooted both the DNS-321 and my computer.

Title: Re: Can't play media files after copying them to DNS-321 share
Post by: ECF on October 23, 2009, 10:21:21 AM

Are you using WMP9 on the other computer as well?

Title: Re: Can't play media files after copying them to DNS-321 share
Post by: eastsidejason on October 23, 2009, 11:00:05 AM

Sorry, yes.  And both are on wired, gigabit ethernet connections

Title: Re: Can't play media files after copying them to DNS-321 share
Post by: ECF on October 23, 2009, 01:10:25 PM

Hmm seems like theres an issue with WMP9 on that computer. Are you running Windows 98, ME, or 2000? Do you have all the latest updates? 

Title: Re: Can't play media files after copying them to DNS-321 share
Post by: eastsidejason on October 23, 2009, 02:14:39 PM

Yeah, it definitely seems like a WMP problem.  However, it does only happen with the DNS-321 shares, like I said.  I can play files on shares from another windows PC.  I also just updated to WMP11 and it has the same issue.  I'm on Windows XP SP3, and just recently ran windows update.

One other discovery I made is that if I go to the full UNC path of where the media file is located, and double-click it, then it plays fine in WMP.  So it's like it can't find the file when it's on a mapped drive.

I also just reformatted my DNS-321 and am now using two drives in Raid 0, formatted with EXT2.  Just wanted to see if that made a difference, and it didn't.