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The Graveyard - Products No Longer Supported => Routers / COVR => DGL-4500 => Topic started by: Slovak on December 31, 2007, 06:29:29 AM

Title: Cant access some sites through router!
Post by: Slovak on December 31, 2007, 06:29:29 AM
I cannot access aol.com, youtube.com, weatherunderground.com, caleague.com, filefont.com just to name a few When the router is hooked up. I have reset router to factory defaults, put computers in dmz zone, made it pingable, etc., added sites to trusted zones, nothing works except bypassing the router and going straight from the modem to my computer. Not acceptable. Called ISP, and they said if I want a guarantee in writing they'd be happy to give one saying they block no web sites on their end. Router using firmware 1.02, not sure if previous versions of firmware work or not since I updated it as soon as I got it, and this is the 3rd router, every time i have had a problem with the router D-Link techs say return it to where you got it from since it is still within the stores return policy dates, total bs and a crap quick fix is returning the router in my opinion. What am I supposed to do? I cannot downgrade firmware since the only one on the site is 1.02 anymore.
Title: Re: Cant access some sites through router!
Post by: rydude on December 31, 2007, 07:50:00 AM
On the 192.168.0.1 page go to basic and internet and change the MTU settings.  Try 1400 first, then click save settings.  If that fails, try 1420, etc.
Title: Re: Cant access some sites through router!
Post by: Slovak on December 31, 2007, 08:47:14 AM
No luck, tried it.
Title: Re: Cant access some sites through router!
Post by: Slovak on December 31, 2007, 11:02:37 AM
Sorry guys, but I think these routers aren't worth anything but being used as a paperweight. I hooked up my old Linksys BEFSR81 version 2, and everything works and all websites that cannot be accessed with the DGL-4500 can be with the Linksys. Guys this is my 3rd router with issues, other things can be overlooked, but no access to popular websites like aol and youtube is unacceptable. Now an RMA is in order since I cannot return it to bestbuy since it's been 2 months. Not happy spending $200 for a paperweight  :(
Title: Re: Cant access some sites through router!
Post by: Lycan on January 02, 2008, 12:34:56 PM
Who is your ISP? What is the model of the modem being used?
Is dynamic fragmentation on inside the router?
Title: Re: Cant access some sites through router!
Post by: Slovak on January 02, 2008, 02:34:08 PM
Not sure. It's a RCA digital modem with digital phone, and Armstrong is my isp, 10Mb down and 1.5Mb up. Not sure, but I think Armstrong is like a smaller division of Time Warner, could be wrong though.
Title: Re: Cant access some sites through router!
Post by: Lycan on January 07, 2008, 04:32:46 PM
Uncheck dynamic fragmentation. See if that resolves your issue.
 
 
Title: Re: Cant access some sites through router!
Post by: Slovak on January 08, 2008, 10:07:51 AM
Thank you, you're a genius. Unchecked it and every site that didn't work now works. Why would that have anything to do with sites not working? What effect will that have on gaming now since it is listed under the gamefuel settings?
Title: Re: Cant access some sites through router!
Post by: Lycan on January 08, 2008, 11:01:16 AM
Actually you're probably going to see increased gaming performance. Some modems don't like Dynamic Fragmentation.
Title: Re: Cant access some sites through router!
Post by: AWDL on January 11, 2008, 08:21:08 PM
Just one more thing. About the Old reliable Linksys router, it was just a router and may be wireless AP. With the DGL-4500 you just purchased a super router with bleeding edge (in the case of non-concurrent dual band) technology and gamer delight features. You need to play around with it and review the manual and help files ....and a little google to "get your tech on".

8 years ago I was happy with a router that could connect to via PPPoE. Now I want intelligent QOS and Gig LAN ports, Virtual server settings, remote administrator over a port other than 80 and a built-in Wireless AP.
Title: Re: Cant access some sites through router!
Post by: Rad Spencer on January 14, 2008, 12:18:34 PM
Not to mention WISH, support for JUMBO frames, UPnP port manipulation, GIG WAN, and a 300+Mhz NAT CPU.
Yea, that thing is a beast with no equal.
Title: Re: Cant access some sites through router!
Post by: Slovak on February 11, 2008, 10:25:40 AM
Back to the same problems, again!! Now yahoo and google do not work, but do direct connected and bypassing the router. Not only go the web sites not load, but yahoo messenger nor gmail work either, haven't yet discovered other sites that do not work yet, I give up on D-link. These sites workes this morning and nothing has changed in the router or my modem and now they refuse to load.
Title: Re: Cant access some sites through router!
Post by: ☠ on February 11, 2008, 05:41:00 PM
is it all of yahoo/google or just the mail section?
Title: Re: Cant access some sites through router!
Post by: Slovak on February 11, 2008, 08:34:34 PM
all of it
Title: Re: Cant access some sites through router!
Post by: Rad Spencer on February 18, 2008, 01:40:13 PM
How many machines on your LAN side are suffering from this?
Title: Re: Cant access some sites through router!
Post by: Slovak on February 18, 2008, 05:10:44 PM
All three of them
Title: Re: Cant access some sites through router!
Post by: ☠ on February 19, 2008, 02:32:05 PM
Quote from: AWDL on January 11, 2008, 08:21:08 PM
8 years ago I was happy with a router that could connect to via PPPoE. Now I want intelligent QOS and Gig LAN ports, Virtual server settings, remote administrator over a port other than 80 and a built-in Wireless AP.

I was just happy if i didnt have to configure it with the RS-232   ;D
Title: Re: Cant access some sites through router!
Post by: Lycan on February 19, 2008, 02:55:22 PM
I may be best for you to contact D-Link technical support at 877-453-5465. See about troubleshooting this with a live tech, if it can't be resolved then a replacement could be obtained.
Title: Re: Cant access some sites through router!
Post by: Fatman on February 20, 2008, 08:41:14 AM
Quote from: Xiuhtecuhtli on February 19, 2008, 02:32:05 PM
I was just happy if i didnt have to configure it with the RS-232   ;D

RS-232 is a wonderful configuration environment, out of band is out of this world!