D-Link Forums
The Graveyard - Products No Longer Supported => Routers / COVR => DIR-655 => Topic started by: astrid on December 06, 2009, 12:55:29 PM
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Hello,
I wonder if someone can help me before I buy a new router.
My DIR655 drops me off the internet while on wireless every 5 to 10 minutes, I am aware that other people had this problem I tried a search did not find a solution.
I reset everything to factory default, did a reset, tried with no password on the network but it still happens.
I am using a Mac with 10.5.8 I have no firewall, my internet comes from a cable Modem, this is the speed I am getting:
32823 kbps plugged in cable Modem
17936 kbps plugged in DIR655
I upgraded to the new firmware
Hardware Version: A3 Firmware Version: 1.32NA
but it did not fix it
Can someone help me, I do not know what to do anymore, I thought I bought the best router :(
Astrid
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It would be best to get someone (who knows what he's doing) to sit next to you on the Mac in order to solve this. Where to start....
- What's the modem
- how is your network configured
- don't know nothing about MAcs unfortunately
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Have you got the latest beta build (09) of 1.32NA? If not I would recommend trying that first.
Also, what's your physical environment like? You might try unchecking the short GI and see if that helps. I think it's under advanced wireless. I have had some success with that.
What clients have you got? Are they all N, mixed N&G? Make sure in manual network setup that you only select the ones you need.
Basically we need more info on your network and setup to help. Some of us (like myself) no nothing about Macs, but if it's a router problem we might be able to help a bit :)
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Hi,
Thank you for your response
Yes the firmwire is the latest from the dlink website,
Firmware 1.32NA 7/20/2009
As of my environment the router is plugged into Road Runner Cable Modem, there is nothing else around, no phone, no other computer, no tv..etc
For clients it is 802.11 Mode : Mixed 802.11n and 802.11g.
I have a Mac on N and an older PC on G.
The Mac gets 117 Mbps Rat and 100% Signal
The PC gets 48 Mbps Rate and 68% Signal
The PC is a Sony Vaio and it gets the same problems.
Right now the Security Mode is WPA/WPA2 - Personal
As I said in my previous post I tried with no Security and Default Factory Settings and it was still happening.
Wish is turned Off.
No Ports forward no rules
No Mac Filtering
In Firewall it says
enabled SPI checked
UDP Adress Restricted checked
TCP Port and Address Restricted checked
Anti spoof not checked
Application Level gateway ALG configuration
PPTP IPSEC RTSP SIP (all checked)
Advanced Wireless Settings
Transmit Power : High
Beacon Period: 100
RTS Thresold 2346
Fragmentation Thresold 2346
DTIM interval 1
Wlan partition Unchecked
WMM Enable checked
short GI checked
so I am unchecking short GI and see if it helps !
fingers crossed !
A
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and my modem is an RCA DCM 425
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There is a newer firmware. If you go to the top of the forum you will see a reference to the beta firmware that has solved some issues for me and others. It was released a couple of weeks ago and is 1.32NAb09 I think.
If you can you would be better going to WPA2 only with AES security. Not sure if all your clients will take that. Also, under the status tab there is a log section. With everything ticked can you clear the log and then once you get one or two of these resets post back with what it says under the log? I wouldn't be surprised if we see "deauthentication" there (which is a real pain in the backside and other people than me would be best advising you how to fix that particular problem ;))
Good luck!
EDIT: For now though may be best leaving it with no security and soolve one problem at a time ;)
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ok I'm downloading the beta firmware, changing the security, clearing the log and will get back as soon as I have news
Thanks tentimes !!!
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everything seemed to be fine for the past hour until now when suddenly the radio stream I was running stopped and I was not able to open a webpage I get an alert message from roadrunner saying "Sorry, we couldn't find www.google.com"
in the log I get this:
Blocked incoming UDP packet from 109.121.12.61:7770 to 67.250.32.225:25064
Above message repeated 2 times
Blocked incoming UDP packet from 72.225.213.134:41684 to 67.250.32.225:25064
Above message repeated 2 times
Blocked incoming TCP connection request from 200.101.93.165:1456 to 67.250.32.225:55051
Above message repeated 1 times
Log viewed by IP address 192.168.0.199
Above message repeated 2 times
Allowed configuration authentication by IP address 192.168.0.199
Administrator logout
I cannot get online and open any pages for 5 minutes then it's back to normal
I do not get anything new in the log appart from Log viewed by IP address 192.168.0.199
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It looks like it might be a problem from the MAC end as I cannot see any disconnection in the log. Anyone else got any ideas? I don't see anything happening here at all :(
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I see the router IP has been changed...wonder what the rest of the IP setup is as maybe there is a conflict.
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well it is A LOT better than before thank you so much for your help and your advices !
Astrid
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If you're still losing connections, trying unchecking DNS Relay.
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You might also assign a static IP address for the computer that keeps dropping and reacquiring IP addresses - this has helped sometimes...
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nothing works I don't know what to do
when on ethernet everything seems fine but on wireless it's hell
this is what the log says...
Wireless system with MAC address 0019E3D3A476 disconnected for reason: Received Deauthentication
heeeeelp !
???
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nothing works I don't know what to do
when on ethernet everything seems fine but on wireless it's hell
this is what the log says...
Wireless system with MAC address 0019E3D3A476 disconnected for reason: Received Deauthentication
heeeeelp !
???
Hi astrid,
What Anti-virus and Software Firewall is installed on each Wireless Computer? What Wireless Adapter is being used on the Wireless Computers?
I have the Router's Logs Emailed to me, so the information isn't lost.
[INFO] Wed Nov 18 13:35:26 2009 jordanlanterns: Wireless system with MAC address 001346392D4D secured and linked
[INFO] Wed Nov 18 13:35:24 2009 Blocked incoming TCP connection request from 218.6.15.146:6000 to 98.233.65.180:2967
[INFO] Wed Nov 18 13:35:23 2009 jordanlanterns: Wireless system with MAC address 001346392D4D associated
[INFO] Wed Nov 18 13:35:23 2009 Above message repeated 1 times
[INFO] Wed Nov 18 13:35:22 2009 jordanlanterns: Wireless system with MAC address 001346392D4D disconnected for reason: Authentication Failed
[INFO] Wed Nov 18 13:00:48 2009 Blocked incoming TCP connection request from 218.6.15.138:6000 to 98.233.65.180:2967
[INFO] Wed Nov 18 12:25:05 2009 Blocked incoming TCP connection request from 219.148.108.143:6000 to 98.233.65.180:1433
[INFO] Wed Nov 18 11:52:04 2009 Blocked incoming UDP packet from 122.225.100.154:3411 to 98.233.65.180:1434
[INFO] Wed Nov 18 11:29:47 2009 jordanlanterns: Wireless system with MAC address 001346392D4D secured and linked
[INFO] Wed Nov 18 11:29:44 2009 jordanlanterns: Wireless system with MAC address 001346392D4D associated
[INFO] Wed Nov 18 11:29:44 2009 Above message repeated 1 times
[INFO] Wed Nov 18 11:16:33 2009 jordanlanterns: Wireless system with MAC address 001346392D4D secured and linked
[INFO] Wed Nov 18 11:16:30 2009 jordanlanterns: Wireless system with MAC address 001346392D4D associated
[INFO] Wed Nov 18 11:16:30 2009 Above message repeated 1 times
[INFO] Wed Nov 18 11:06:19 2009 jordanlanterns: Wireless system with MAC address 001346392D4D secured and linked
[INFO] Wed Nov 18 11:06:16 2009 jordanlanterns: Wireless system with MAC address 001346392D4D associated
[INFO] Wed Nov 18 11:06:16 2009 Above message repeated 1 times
[INFO] Wed Nov 18 10:53:11 2009 Blocked incoming UDP packet from 68.87.73.248:53 to 98.233.65.180:53442
[INFO] Wed Nov 18 10:48:19 2009 Blocked incoming UDP packet from 222.47.22.18:2285 to 98.233.65.180:1434
[INFO] Wed Nov 18 10:35:32 2009 jordanlanterns: Wireless system with MAC address 001346392D4D secured and linked
[INFO] Wed Nov 18 10:35:29 2009 jordanlanterns: Wireless system with MAC address 001346392D4D associated
[INFO] Wed Nov 18 10:35:29 2009 Above message repeated 1 times
[INFO] Wed Nov 18 10:35:28 2009 jordanlanterns: Wireless system with MAC address 001346392D4D disconnected for reason: Authentication Failed
But as you can see, you aren't alone in being Authentication. But mine goes strong during the day and fails in the evenings.
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I've got a MAC as well and pretty much from the moment I plugged it in, I've had wireless problems. I've tried getting the problems worked out at the MAC forums, but NO SUCH LUCK. A ton of users have difficulty with their macs/wirelessly connected. My other machines, that are wireless, do not have the same problems as the mac. I would be more inclined to blame it on the mac wireless adaptor before blaming the router. This is just based on my experiences/problems with the mac system, I'm not saying that this is causing your troubles, but it at least warrants further investigation.
I finally got so tired of the mac giving me troubles and not being able to get anyone to help me out in the forums, I just gave up on the mac and all I do with it is keep the OS software updated on it. Pretty much a $1600 paper weight right now. Hope you get your problem worked out. If it were me, I would try using the ethernet connection and see if the internet interrupts/disconnections stop. If they go away, then you know it is probably that notorious wireless adaptor bug/problem that Apple cannot seem to get right.
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Hmm I think you're blaming the wrong guy. I have 2 Macs and PCs, my friends have Macs, and none of us had any networking-related problems because of our Mac.s
I started having problems when I bought this router and updated the firmware to this f'ing version.
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That's a little like saying, well since I'm not having serious difficulty with my router then you must not be having difficulty with yours either. Besides I am putting the "well known" MAC wireless connection problems out there as a "POSSIBLE" cause of her problems.
The truth is, I do have plenty of troubles with my wireless connections with my MAC, and so do thousands of others (probably 10's of thousands). Just look at their forums.
All the original poster has to do is plug into her ethernet adaptor and see if her connection problems go away. I would be willing to bet that they do.
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Have two macbook pro's running just fine here wirelessly, granted they connect to the airport extreme via the 5ghz radio, and they work fine along with the other macs at work on our Cisco based wifi network. So before we start down the computer is the issue, lets hit the basics, like do you have a cordless phone(s) in your house? Are you in an apartment? We are looking to see if you or someone around you has a 2.4ghz coreless phone. What about other access points? How about downloading istumbler (for the mac) and looking at the wifi networks around you? If there are other access points using the same channel as you are try a different channel (1, 6 or 11 only). Also to make troubleshooting easier I would reset the 655 to stock config, no security settings yet. Then get work on getting the cleanest channel set, then add the security (wpa2 only if possible) etc. Baby steps.
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Oh and one more thing, after you reset to stock, in the wireless settings, set the channel width to 20mhz only. then test.
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thank you for all the replies ! unfortunately I tried everything and
it still drops the connection like crazy
My problems also started after I updated the firmware it was working fine before
unfortunately I cannot go back to the old one...
so I guess I will start looking for a new router it's SO frustrating!
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Ah, well before you spend the money on a new router, you could try some of the firmware in the beta forum, can't hurt at this point...
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I really want it to work it's supposed to be the best router
This is what I have right now
Current Firmware Version : 1.32NA
Current Firmware Date : 2009/11/05
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yes do you have any suggestions ?
Linksys WRT610N or Apple AirPort Extreme ....
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Have you tried the 1.32b09 beta firmware?
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yes I tried the last firmware and it did not help
from searching on that forum apparently I am not the only one
anyway this time I am giving up for good I just bought something else
goodbye dlink !
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One last little update on my DIR 655 router
My brand new ### ( I am not here to advertised the competition) came today
and that fixed my connection problems !!!
the DIR 655 is in the recycling bin outside in the cold, sorry buddy
I can finally enjoy my internet !
ps:
Thanks to all the people who tried to help me, you are the lucky owners of a working D-LINK router so hold on to it and never update or change anything to it.
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That's a little like saying, well since I'm not having serious difficulty with my router then you must not be having difficulty with yours either. Besides I am putting the "well known" MAC wireless connection problems out there as a "POSSIBLE" cause of her problems.
The truth is, I do have plenty of troubles with my wireless connections with my MAC, and so do thousands of others (probably 10's of thousands). Just look at their forums.
All the original poster has to do is plug into her ethernet adaptor and see if her connection problems go away. I would be willing to bet that they do.
He buddy, not trying to flame you or anything.... but I do think the DIR-655 has trouble keeping up with wireless N connections. I installed the beta 1.32 firmware and all seemed well until last night. The router was frozen solid. No wireless, no nothing. I have two PC's hooked up wireless (1 wireless G, 1 wireless N), one wired MAC and wired PC. Looking at the logs, the POS constantly reboots the wireless connection. It seems to happen even when there is nobody even touching the wireless PC's. The reboots seemed a harmless enough kludge until this morning the flipping thing would not even work.
Before the updated firmware was loaded, the POS would freeze every 4-8 hrs. This time it lasted 3 days. Better, but not what I would call functional.
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One last little update on my DIR 655 router
My brand new ### ( I am not here to advertised the competition) came today
and that fixed my connection problems !!!
the DIR 655 is in the recycling bin outside in the cold, sorry buddy
I can finally enjoy my internet !
ps:
Thanks to all the people who tried to help me, you are the lucky owners of a working D-LINK router so hold on to it and never update or change anything to it.
I just bought a new ### router too. Everything works great now and I could be happier. Thanks!!!
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I just bought a new ### router too. Everything works great now and I could be happier. Thanks!!!
Too bad as the 133 beta firmware seems to be solving a lot of issues.
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I uploaded the new beta 1.33 and checked the logs this morning. No wireless drops yet. I will run it through its paces this evening and I will report back.