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The Graveyard - Products No Longer Supported => D-Link Storage => DNS-323 => Topic started by: AKFubar on December 11, 2009, 09:26:20 AM

Title: {Resolved} Can't Get Email Alerts to Work
Post by: AKFubar on December 11, 2009, 09:26:20 AM

Trying to setup email alerts to email account.  Always getting failure when I test the settings.  I am using FW 108b08_beta because I have a WD Caviar Green 2TB drive installed.

Help appreciated.

Thanks

Title: Re: Can't Get Email Alerts to Work
Post by: manusz on December 11, 2009, 09:53:54 AM

try with smtp.gmail.com and you user nane and password. Any other config didn't work for me.

Title: Re: Can't Get Email Alerts to Work
Post by: AKFubar on December 11, 2009, 10:18:47 AM

Thanks for your suggestion but it does not work with gmail either.  Still getting failure.

Title: Re: Can't Get Email Alerts to Work
Post by: gunrunnerjohn on December 11, 2009, 10:53:01 AM

How exactly do you have it configured?  I've had no problem using this feature.  Try using your ISP email account, they may be blocking port 25 as an anti-SPAM measure for other accounts.

Title: Re: Can't Get Email Alerts to Work
Post by: AKFubar on December 11, 2009, 12:14:43 PM

Actually I'm using my ISP acct with port smtp 25.  I'll have to see if they are blocking it.  Thanks for the suggestion.

Title: Re: Can't Get Email Alerts to Work
Post by: AKFubar on December 11, 2009, 02:42:58 PM

Just checked with my internet provider it does not seems like anything at their end is stopping the email so I am puzzled on this problem ???.  It seems to be a bug?

Title: Re: Can't Get Email Alerts to Work
Post by: AKFubar on December 12, 2009, 01:25:44 AM

I have also noticed that the dns-323 system does not log the status of any of my attempts to send email alerts.

Title: Re: Can't Get Email Alerts to Work
Post by: hilaireg on December 12, 2009, 05:11:19 AM

Here are my settings:

Login Method: Anonymous

SMTP Server: <isp mail server>
Sender Email: <my isp email address>
Receiver Email: <my isp email address>


Also, ensure that your router/firewall is not blocking outbound SMTP traffic.

HTH,

Title: Re: Can't Get Email Alerts to Work
Post by: AKFubar on December 12, 2009, 07:03:57 AM

Just tried your suggested settings for my parameters also tried disabling all anti virus software and any firewalls, still getting email failure.

Title: Re: Can't Get Email Alerts to Work
Post by: AKFubar on December 12, 2009, 12:28:01 PM

Resolved the problem.   I had the 323 connected to the second lan port on my computer I changed the location and connected the 323 to my switch and it now works.  Although I was able to move files between my PC and the 323 when it was directly connected to my PC, it couldn't seem to find a way to the internet on that connection to send the email.  As you can tell I am not a network specialist by any means so I learned something today.

 I guess the only question I have for anyone that can help is how can this be made to work with a direct connection to the second lan port on my PC to send email alerts?  I suspect that it has something to do with the gateway ip setting.

Title: Re: Can't Get Email Alerts to Work
Post by: gunrunnerjohn on December 12, 2009, 12:58:14 PM

Actually, connecting it to the second port had a number of problems, depending on the exact configuration of the two ports.  If you had bridged them, you could have gotten a connection to the Internet.  However, connecting directly to the router/switch is clearly the best way to connect these boxes, so that part is solved. :D

Title: Re: Can't Get Email Alerts to Work
Post by: AKFubar on December 12, 2009, 01:26:13 PM

Thanks to all who replied for your assistance and patience.  :)

Cheers

Title: Re: Can't Get Email Alerts to Work
Post by: coxwain on December 12, 2009, 06:45:02 PM

use the Anonymous settings work for me
with my home mail smtp.primus.ca,sending using gmail account to home account