D-Link Forums
The Graveyard - Products No Longer Supported => D-Link Multimedia and USB => DSM-520 => Topic started by: Raycaster on January 10, 2008, 04:36:40 AM
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I've updated the firmware and run the setup.
I changed the video to hdmi anf it sets the resolution to AUTO.
I've saved the setting and rebooted...
My brand new 42" Sharp Aquios LCD will not show a picture.
It reports the signal is unrecongnizable...
I have 5 other units plugged into the Sharp that all worked 100% right away...
HDMI - CableBox HD PVR - SlingBox HD
HDMI - PC - (DVI-HDMI)
Component - Wii
Component - DVD
S-Video - FTA - SlingBox S-Video
DLINK DSM-520 - S-Video (Have not tried Component, don't want to)
Any suggestions?
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Theres something flakey with the hdmi on the 520. I had to go component.
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was the dsm-520 hooked up to the tv with hdmi or s-video cable prior to the update?
if s-video, thats the probem [prior to the update mine worked no matter which output is cable is chosen]
after the update u have to go connection by connection [meaning hdmi to hdmi or s-v to s-v and so on]
if u dont have a free hdmi input open on ur tv u r out of luck. if this dont make sense, call d-link and cuss, hopefully they will cave and send u a new one. if that fails, return it.
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Hi, I got the Sony 52XBR5 which comes with 3 HDMI input. I hooked for first time today the DSM-520 to the TV and in the screen shows only a messsage of "Unsupported Signal. Check your device output". This happens when I plug to all three inputs from TV. I am using HDMI Cable 1.3 Brand Audioquest model HDMI-X. But if I hook up another device to the tv, it is recognized immediately.
I would appreciate any help if somebody from DLink is looking into this forum.
PS. DSM-520 has the latest version of firmware which comes the support for Active TV. Thanks.
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I too am having the same issue with getting and 'unsupported signal' via HDMI. I have the latest firmware update and have a 46" Samsung LNT4665 1080P. Any help would be appreciated. And the HDMI from the unit is hook into HDMI on the TV, straight cable............
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There is a known problem with HDMI 1.3 spec TV that DSM-520 doesn't support. I don't think there is a current solution other than using component
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I am able to get the signal (Samsug LT-N4071) however the colors on the screen are way off. It looks like there is a loose or bad connection. Had to switch to Component to get the proper colors.
Anyone else experiencing this and is D-link working to resolve the issue with HDMI in general?
Thanks
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We are working to get better compatibility with more HDMI hardware connectors available. Currently there are some connectors that just are not compatible and this is the issue with many HDMI devices and televisions available.
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Do we have an estimated time line for an update firmware to address the issue? I utilize component cables now, but would love the HDMI to work with my switched receiver. ;D Thanks.
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I have an 19" wide screen PC monitor connected to the DSM-520 using HDMI connection on the dilink and a adapter that converts the DVI on the PC monitor to HDMI. Most things work great except the active TV. It does the partial screen thing. I'm not sure I can connect the PC flat panel monitor in composite.
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I have an 19" wide screen PC monitor connected to the DSM-520 using HDMI connection on the dilink and a adapter that converts the DVI on the PC monitor to HDMI. Most things work great except the active TV. It does the partial screen thing. I'm not sure I can connect the PC flat panel monitor in composite.
I had the same problem with my 520 until i changed the Ratio from 16:9 to 4:3
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Dlink,
This post was originally created on Jan 10th 08 and it is now 2 months later and people are still seeing issues (who knows how long prior) . It's not acceptable that a large reputable company like yourselves have not found a solution to this problem! What's more annoying for the customer is that people have been asking for an ETA and you haven't even provided one.
Come on guys get this problem fixed and more importantly, communicate your plans, don't leave us hanging in the dark getting more and more fustrated. This is YOUR forum so use it to communicate.
BTW, I use to have a Philips 720p LCD that my HDMI connection worked fine with. Since upgrading to a Samsung 1080p the HDMI is not working.
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I tried the 4x3 with the LCD monitor and that didn't work either. It works on my old cathode ray 19" computer monitor if I watch active TV on my PC (skirting around the DSM). It works on the DSM-520 if I feed composite video to the old Cathode ray TV but the picture stinks.
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We will be releasing firmware 1.06 that will address this issue adding support for HDMI 1.3a this should resolve many HDMI issues.
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This is great news! When can we expect that firmware release to hit? Thanks for keeping us updated!
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Firmware 1.06 is now available...
Release Notes:
* Fixed disconnect issues with Active-TV Online on a Vista PC.
* Fixed incorrect Active-TV Online window size.
* Fixed issue with Album art not appearing for music files.
* Fixed a Live365 account issue.
* Enabled more VTuner stations (WMA stations).
* Screen saver now works in music playing page and with Active-TV Online.
* Enhanced USB support so DSM-520 can now mount multiple partitions.
* Fixed Yahoo Music UPnP server support.
* Improved playback of high bitrate Ogg music files.
* Added support for HDMI 1.3a compatibility.
* A new video seek feature was added (Press Pagedown to skip 30 seconds and Page Up to replay 15 seconds).
* Changed "WEP" text on Site Survey screen to a padlock image (as WPA and WPA2 are also supported.).
* Removed the non-functional "NTSC/ PAL" option in Settings.
* Improve jump/seek performance inside MediaMall
* Fixed ActiveTV connection issues.
* An issue with incorrect play speed for UPnP arguments was fixed.
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Great news about the firmware update :)
Has anyone tried it yet?
If so:
Do all the files that used to play still work?
Does it address the AVI out of sync problems that a lot of people have ?
Thx
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Hi ECF,
Great news and thanks for the update. I also noticed that Server 1.10 is out and has better support for Vista. I've downloaded this and will provide further feedback.
Downloaded Firmware 1.06 to my Media Player and I am now enjoying full HDMI support. Exactly what I wanted!!!!!! :)
Cheers!
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I buy a DSM-520 on feb/2009 and update the firmware to 1.06.
The HDMI connection doesn´t work. The TV is a Samsung HDTV.
How I can resolve this problem?
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You actually have to switch the DSM-520 in the setup to HDMI. That means you'll have to temporarily use the component connection to make the change. I have a Samsung HDTV and it will work.
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I have done yet what you wrote. The HDMI option were signed on the setup, and the TV image not appears.
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I'm not sure I entirely understand.
Were you able to see the picture using the component output? When you switch to HDMI the picture will blank out. On my Samsung I have to switch the TV to HDMI.
There is a reset button so if you aren't seeing anything press the reset button for a few seconds and that will set the unit back to component.
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I´m able to see the picture when I use the s-video connection on the TV. When I switch to the option HDMI in the DSM-520 and in the TV too (HDMI1 in the TV rear panel), the message "Incompatible signal" appears on the TV screen.
If I use the option component on DSM-520 and HDMI1 on TV, the image appears with the wrong colors.
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Check these messages...
http://www.avsforum.com/avs-vb/showthread.php?t=948034
also do a search on DSM-520 and HDMI on avsforum.com. Firmware 1.06 was supposed to fix issues that others had.
BTW...on my Samsung...the colors will look wrong but after about 10 seconds the color corrects itself.