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Software => Shareport - Windows => Topic started by: snelrm on December 19, 2009, 01:33:33 AM

Title: Shareport in OS Windows 7 on DIR 655
Post by: snelrm on December 19, 2009, 01:33:33 AM
Hi there,

I read a lot about the problems with Windows 7 and Shareport, but didn't find a solution yet.
Who can Help me?

Router is DIR 655, Firmware 1.32NA, Shareport 1.1.0 R1 (SXUTPT Driver : 3.3.4.0).
I am using a USB HD Western Digital 1 Tb on the shareport utility.
on a Windows Vista pc the thing is visible, accessable and working perfectly.
on a Windows 7 (64) pc the HD appears for 5 seconds and then it is shown available.
But every time I try to acces it, it tries but doesn't connect.

gr
Richard
Title: Re: Shareport in OS Windows 7 on DIR 655
Post by: FromAtoN on December 19, 2009, 09:46:36 AM
Do you have to provide power to your device?  Maybe the device isn't getting enough juice from the port (perhaps it wasn't meant to?).

I had the previous version working before on XP notebooks.  Now in v1.10 (05/12/09) and the latest beta version for my DGL-4500 I have it working on 7 and Vista notebooks.  I have an HP LaserJet printer connected to the router and it prints fine using the utility.

The problem I have is that the connect only when using the printer option doesn't work.  I don't want the utility always running and I'm fine manually launching it for the rare occasion I need to print.  I tried to get it to work as described for my family but it doesn't.

Don't think this company will fix it with 7 months already past since the last update.

Title: Re: Shareport in OS Windows 7 on DIR 655
Post by: snelrm on December 20, 2009, 04:50:24 AM
The HD is getting seperat juice. So that can't be the problem, thanks for your reply though.
Title: Re: Shareport in OS Windows 7 on DIR 655
Post by: EddieZ on December 20, 2009, 07:34:02 AM
Hi there,

I read a lot about the problems with Windows 7 and Shareport, but didn't find a solution yet.
Who can Help me?

Router is DIR 655, Firmware 1.32NA, Shareport 1.1.0 R1 (SXUTPT Driver : 3.3.4.0).
I am using a USB HD Western Digital 1 Tb on the shareport utility.
on a Windows Vista pc the thing is visible, accessable and working perfectly.
on a Windows 7 (64) pc the HD appears for 5 seconds and then it is shown available.
But every time I try to acces it, it tries but doesn't connect.

gr
Richard

You did install the 64-bit vesion of Shareport hopefully?
Title: Re: Shareport in OS Windows 7 on DIR 655
Post by: snelrm on December 20, 2009, 03:14:13 PM
Yes I installed the 64 bit version, but still no positive reaction.
Title: Re: Shareport in OS Windows 7 on DIR 655
Post by: ginolee on December 20, 2009, 09:14:53 PM
I think I had the same issue under Windows 7, but with the DIR-825 router.  It's probably the same underlying issue.

In a nutshell, there are 3 entries in the Windows Advanced Firewall, inbound rules that the SharePort installation sets up.  Two entries are called: 'SharePort Utility' and the third is called: SXUPTP

The installation only enabled the 'public' profile for these 3 inbound rules.  I had to also enable the 'private' profile for these 3 inbound rules.  This should probably be fixed in the installation software itself.

(see below for more detailed instructions)

If it works for you, post a reply on this board.

Best,

Gino.
 8)



Windows firewall -> advanced settings
   Inbound rules
       SharePort Utility
          Properties->Advanced
             Profiles:
                make sure the following profiles are checked:
                  Private
                  Public

       SharePort Utility
          Properties->Advanced
             Profiles:
                make sure the following profiles are checked:
                  Private
                  Public

       SXUPTP
          Properties->Advanced
             Profiles:
                make sure the following profiles are checked:
                  Private
                  Public

Title: Re: Shareport in OS Windows 7 on DIR 655
Post by: snelrm on December 23, 2009, 02:36:17 AM
I'm sorry, I tried but this doesn't fix the problem eighter.

I am getting a bit hopeless at this moment, nothing seems to work.