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Author Topic: Cannot access drive  (Read 5942 times)

mhilsdon

  • Level 1 Member
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  • Posts: 7
Cannot access drive
« on: January 05, 2010, 11:11:15 AM »
My DNS-321 had been running fine, but yesterday I uploaded the firmware to 1.3 and also added a second drive - I realize now I shouldn't have done both things at the same time as I now have no idea if one of those actions has caused my problem. The unit now keeps disappearing from my network, it doesn't show in Explorer and the Easy Search Utility doesn't find it, then after a lengthy period it just reappears - sometimes rebooting the PC and the DNS-321 will bring it back, but not always. Any suggestions would be welcome. :-\
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gunrunnerjohn

  • Level 11 Member
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  • Posts: 2717
Re: Cannot access drive
« Reply #1 on: January 05, 2010, 11:37:10 AM »
First step, reset to factory defaults and reconfigure.  When upgrading firmware, it's usually a good idea to do that.
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Microsoft MVP - Windows Desktop Experience
Remember: Data you don't have two copies of is data you don't care about!
PS: RAID of any level is NOT a second copy.

mhilsdon

  • Level 1 Member
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  • Posts: 7
Re: Cannot access drive
« Reply #2 on: January 05, 2010, 02:41:53 PM »
I've done what you suggested and so far so good, it's remained accessible - I'll let you know tomorrow if that's still the case. I've created another problem for myself though while reconfiguring it, I gave it a different name (actually the Dlink default name) so I now see two network DNS-321's, any idea how to delete the one I don't want? I tried right clicking but delete isn't an option. Thanks for your help.
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gunrunnerjohn

  • Level 11 Member
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  • Posts: 2717
Re: Cannot access drive
« Reply #3 on: January 06, 2010, 05:51:26 AM »
Have patience, the bogus one will disappear.  Windows has a long memory for stuff that has disappeared off the network. :D
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Microsoft MVP - Windows Desktop Experience
Remember: Data you don't have two copies of is data you don't care about!
PS: RAID of any level is NOT a second copy.

mhilsdon

  • Level 1 Member
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  • Posts: 7
Re: Cannot access drive
« Reply #4 on: January 10, 2010, 07:26:25 AM »
Everything is now running perfectly, thanks again for your help.
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